Senior Field Engineer - IT/AV Systems & On-Site Support

Christy Media Solutions; Maryland; On-site; USD 65,000 - 95,000; Full time

Job summary

Christy Media Solutions is seeking Field Engineers for our US team to install, troubleshoot, and maintain mission-critical IT/AV systems across broadcast, defense, and utilities sectors. The role emphasizes hands‑on field work, on-site visits, and remote support in dynamic environments.

Applicants should have IT/AV hardware experience, networking knowledge, and strong customer service skills. Extensive travel (50-75%) and U.S. citizenship with passport eligibility are required.

Qualifications

• Experience with audio‑visual and networking technology.
• Knowledge of networking fundamentals including LAN, TCP/IP, and DHCP.
• Experience working with Windows systems and applications.
• Ability to travel extensively (50-75%).
• Strong communication and customer service skills.
• U.S. citizenship and ability to obtain/hold a valid passport.

Responsibilities

• Install and configure systems and equipment
• Provide technical support via phone, email, remote access, and onsite visits
• Troubleshoot technical issues and perform maintenance activities
• Support system staging and configuration
• Assist with technical documentation and reporting
• Deliver basic end-user training
• Support inventory management and technical demonstrations

Skills

A/V technology experience

Networking fundamentals (LAN TCP/IP DH

Windows systems experience

Travel willingness (50-75%)

Strong communication & customer

Job description

Christy Media Solutions is seeking Field Engineers for our US team to install, troubleshoot, and maintain mission-critical IT/AV systems across broadcast, defense, and utilities sectors. The role emphasizes hands‑on field work, on-site visits, and remote support in dynamic environments.

Applicants should have IT/AV hardware experience, networking knowledge, and strong customer service skills. Extensive travel (50-75%) and U.S. citizenship with passport eligibility are required.