Senior AV Field Engineer – Installations & Support

Cti; Possumtown (NJ); On-site; USD 75,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k) match

Monthly bonus

PTO with holidays

Floating holidays

Cell phone reimbursement

Disability insurance

Job summary

CTI is seeking an Audio Video Field Specialist for our New Jersey branch in Piscataway. You will diagnose and resolve complex AV issues, perform preventative maintenance, and collaborate with programmers to load updated files, while ensuring ideal system performance.

The role requires at least 4 years of commercial AV integration experience, strong communication skills, and a customer-focused mindset. Travel is estimated at 40% with company-paid arrangements.

Qualifications

• At least 4 years of experience with commercial AV integration installations, commissioning, and service.
• Strong verbal and written communication skills are required.
• Customer service experience is essential.

Responsibilities

• Troubleshoot and resolve complex AV issues.
• Perform preventative maintenance on systems to ensure optimum operation.
• Coordinate with Programmers to load updated files and configurations.
• Complete final product configuration, testing and commissioning of systems.
• Train end users on AV solutions and conduct walk-throughs.
• Lead or assist with installations across multiple sites; travel up to 40% (overnight).

Skills

AV/IT Networking

Customer Service

Education

Associate degree

Job description

CTI is seeking an Audio Video Field Specialist for our New Jersey branch in Piscataway. You will diagnose and resolve complex AV issues, perform preventative maintenance, and collaborate with programmers to load updated files, while ensuring ideal system performance.

The role requires at least 4 years of commercial AV integration experience, strong communication skills, and a customer-focused mindset. Travel is estimated at 40% with company-paid arrangements.