Senior Field Diagnostics Lead — HV & EV Systems (Remote/On-site)

Rivian Automotive; Redwood City (CA); Sur place; USD 50 000 - 94 000; Plein temps

Avantages offerts par ce poste

Paid vacation

Paid sick leave

Life/Medical/Dental/ Vision insurance

401(k) Plan

Employee Stock Purchase Program

Résumé du poste

Rivian Automotive seeks an experienced Senior Field Service Technician to lead complex vehicle repairs and field operations. Expect to mentor technicians and drive improvements, with work centered at service centers but may include remote sites, travel to remote locations, or plant deployments.

You will handle advanced diagnostics, utilize HV and network diagnostics, and collaborate with cross-functional teams to ensure safe, high-quality repairs and documentation.

Qualifications

• 5 to 8+ years automotive repair experience with bumper-to-bumper diagnostics.
• 3 to 8+ years hands-on experience with high-voltage (HV) systems and HV diagnostics.
• Leadership or supervisory experience preferred (e.g., Team Lead).
• Experience in continuous improvement and escalation management.
• Ability to travel to regional locations or production plants as needed.
• Proficient with Windows/Mac, work orders systems, and diagnostic docs.

Responsabilités

• Perform bumper-to-bumper diagnostics, complex repairs and inspections in centers or field sites.
• Provide high-level diagnostic guidance and remote troubleshooting for field teams.
• Coach, mentor, and train junior technicians; lead technical problem-solving.
• Utilize diagnostic tools to resolve complex electrical and HV faults.
• Conduct road tests to verify repair quality and drive standardization.
• Oversee parts operations including ordering, receiving, inventory, billing.
• Produce documentation and deliver root-cause analysis to leadership.
• Engage with customers, suppliers, and internal teams during escalations.

Connaissances

HV & Power Electronics

Low Voltage & Network Electronics

Chassis & Dynamics

Thermal & HVAC

ADAS & Body Integration

Formation

High School Diploma

State mechanic certifications

Outils

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Description du poste

Rivian Automotive seeks an experienced Senior Field Service Technician to lead complex vehicle repairs and field operations. Expect to mentor technicians and drive improvements, with work centered at service centers but may include remote sites, travel to remote locations, or plant deployments.

You will handle advanced diagnostics, utilize HV and network diagnostics, and collaborate with cross-functional teams to ensure safe, high-quality repairs and documentation.