Senior Fiber & Network Installation Technician

Hotwire Communications Ltd; Daytona Beach (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Healthcare

401K with match

Paid vacation and sick time

Paid holidays including birthday

Paid volunteer time

Parental leave

Employee discounts

Job summary

Hotwire Communications is seeking a Service Technician to perform quality installation, upgrades, disconnects and troubleshooting across IP and RF services including video, voice and internet.

Responsibilities include fiber troubleshooting, router and Wi-Fi setup, CAT5/CAT6 drops, and PC configuration for internet access. The role requires on-call rotation and adherence to safety and company procedures.

Qualifications

• Minimum 5 years’ experience installing, testing and troubleshooting cable, phone and internet.
• Fiber optic cabling experience.
• Proficiency with small hand tools and larger power tools.
• Active and clean state driver's license in the hiring state.
• Comfortable working on ladders and at heights.
• HS diploma or equivalent; associate degree preferred.
• Cisco CCT/CCENT and Microsoft MCSA certifications.
• Ability to work days, weekends, evenings and holidays; on-call rotation.

Responsibilities

• Perform reconnects, disconnects, and service changes per procedures.
• Routinely troubleshoot fiber optics at 1310/1490/1550 nm.
• Administer router, access point and Wi-Fi processes.
• Troubleshoot IP and LAN issues.
• Install CAT5/CAT6 drop wires and connectors.
• Troubleshoot IP issues from demarc to customer premises.
• Install ancillary subscriber equipment.
• Identify fiber connectors and color code.
• Configure customer PCs for internet operation.
• Test and tone drop wires from equipment room to end user.
• Participate in on-call rotation.
• Perform other duties as assigned.

Skills

Fiber optic cabling

Troubleshooting IP/LAN

Router/Wi-Fi configuration

CPE installation

On-call readiness

Education

High School diploma or equivalent

Associates in Internet Technologies or Engineering (preferred)

Cisco CCT/CCENT

Microsoft MCSA

Tools

Fiber testing equipment

Hand and power tools

Ladder safety

Job description

Hotwire Communications is seeking a Service Technician to perform quality installation, upgrades, disconnects and troubleshooting across IP and RF services including video, voice and internet.

Responsibilities include fiber troubleshooting, router and Wi-Fi setup, CAT5/CAT6 drops, and PC configuration for internet access. The role requires on-call rotation and adherence to safety and company procedures.