Fiber & Network Installation Technician

Hotwire Communications Ltd; Fort Lauderdale (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Healthcare benefits

401K with company match

Paid time off

Volunteer time

Parental leave

Employee discounts

Job summary

Hotwire Communications Ltd in Fort Lauderdale is seeking a Service Technician to perform installations, upgrades, disconnects and troubleshooting of IP and RF services, including video, broadband and voice. You will handle fiber optic cabling, network gear, and customer premises equipment.

The role requires hands-on work, ladder safety, and on-call rotation. You will collaborate with teams to ensure quality service, maintain professional conduct, and meet safety standards in a fast-paced

Qualifications

• Minimum 5 years’ experience installing, testing and troubleshooting cable, phone and internet
• Fiber optic cabling experience required
• Proficiency using small hand tools and larger power tools
• Must have active and clean, non-restrictive, state issued driver’s license
• Comfortable working on a ladder and at heights
• High School Diploma or equivalent; Associate degree preferred
• Cisco Certifications (CCT/CCENT) and Microsoft MCSA certifications are a plus
• Willingness to work days, weekends, evenings and holidays and participate in on-call rotation

Responsibilities

• Perform reconnects, requested and non-pay disconnects, and changes of service with adherence to company procedures and safety practices
• Routinely perform fiber optic troubleshooting with 1310, 1490 and 1550 nm wavelengths
• Administer router, access point, bridge and Wi-Fi processes
• Troubleshoot IP and LAN issues
• Install CAT5/CAT6 drop wire and connectors
• Troubleshoot IP issues from demarc to customer premise equipment
• Install ancillary equipment provided to subscribers
• Identify fiber connectors and color code
• Configure customer PCs for internet operation
• Test and tone all drop wires from equipment room to end user location
• Work on on-call schedule rotation
• Other duties as assigned

Skills

Fiber optic cabling

Hand and power tools

Driver's license

Ladder work / height safety

High School Diploma

Associates degree preferred

Cisco CCENT / CCT certifications

Microsoft MCSA certifications

On-call / after-hours availability

Education

Associates degree in Internet Technologies or Engineering

Job description

Hotwire Communications Ltd in Fort Lauderdale is seeking a Service Technician to perform installations, upgrades, disconnects and troubleshooting of IP and RF services, including video, broadband and voice. You will handle fiber optic cabling, network gear, and customer premises equipment.

The role requires hands-on work, ladder safety, and on-call rotation. You will collaborate with teams to ensure quality service, maintain professional conduct, and meet safety standards in a fast-paced