Senior Fiber & IP Network Service Technician

Hotwire Communications; Fort Lauderdale (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401K Retirement Plan

Paid Vacation and Holidays

Hotwire Service Discounts

Job summary

Hotwire Communications in Fort Lauderdale seeks a Service Technician to ensure high-quality installation and maintenance of IP and RF video, voice and internet services, including DISH and DIRECTV. You will perform reconnects, disconnects, changes of service and fiber troubleshooting, while configuring routers and testing networks at the customer site.

Responsibilities include installing CAT5/CAT6 drops, wiring, troubleshooting IP/LAN, and ensuring all customer premises are service-ready.

Qualifications

• Must have minimum of 5 years' experience installing, testing and troubleshooting cable, phone and internet
• Fiber optic cabling experience
• Proficiency using small hand tools and larger power tools
• Active and clean, non-restrictive state issued driver's license
• Comfortable working on a ladder and at heights
• High School Diploma or equivalent; Associates Degree preferred
• Cisco Certifications: CCT or CCENT; Microsoft Certifications: MCSA

Responsibilities

• Perform reconnects, requested and non-pay disconnects, and changes of service following company procedures and safe work practices
• Routinely perform fiber optic troubleshooting with 1310, 1490 and 1550 nm wavelengths
• Administer router, access point, Bridge and Wi-Fi processes
• Troubleshoot IP and LAN issues
• Install CAT5/CAT6 drop wire and connectors
• Troubleshoot IP issues from demarcation to customer premise equipment
• Install ancillary equipment provided to subscribers
• Identify fiber connectors and color code
• Configure customer PCs for internet operation
• Test and tone drop wires from equipment room to end user location
• Work on an on-call schedule rotation
• Other duties as assigned

Job description

Hotwire Communications in Fort Lauderdale seeks a Service Technician to ensure high-quality installation and maintenance of IP and RF video, voice and internet services, including DISH and DIRECTV. You will perform reconnects, disconnects, changes of service and fiber troubleshooting, while configuring routers and testing networks at the customer site.

Responsibilities include installing CAT5/CAT6 drops, wiring, troubleshooting IP/LAN, and ensuring all customer premises are service-ready.