Senior FAE Manager – Flash & DRAM Solutions

Innodisk Corporation; Fremont (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Innodisk Corporation in Fremont, CA is seeking a Field Application Engineering Manager to lead the U.S. FAE team and serve as the technical liaison between customers, the U.S.

sales organization, and the engineering teams at Innodisk's Taiwan HQ. You will mentor engineers, coordinate pre-sales and post-sales support for Flash and DRAM products, and drive technical strategies with the Sales team to enable new business and successful projects.

Qualifications

• Proven leadership experience with the ability to motivate and develop technical teams.
• Strong project management and organizational skills with multiple priorities.
• Excellent customer communication and relationship-building skills.
• Strong presentation and technical communication abilities.
• Ability to make sound technical decisions under pressure and resolve issues.

Responsibilities

• Lead, mentor, and manage the U.S. Field Application Engineering team.
• Partner closely with the Sales team to develop technical strategies that support business growth and customer success.
• Oversee pre-sales and post-sales technical support for Flash and DRAM products.
• Coordinate technical resources to ensure timely resolution of customer issues and successful project execution.
• Collaborate with headquarters engineering teams to communicate customer requirements, technical feedback, and product improvements.
• Review and oversee product evaluations, customer sample testing, and product certifications.
• Ensure high-quality Failure Analysis reports and maintain accurate technical documentation and failure analysis records.
• Deliver technical presentations, product training, and demonstrations for customers, partners, and internal teams.

Skills

Leadership

PM skills

Customer comms

Presentation

Troubleshooting

Education

Bachelor’s degree in EE/CS

Tools

Linux

Windows

BASH scripting

Virtual Machines

System boot

Job description

Innodisk Corporation in Fremont, CA is seeking a Field Application Engineering Manager to lead the U.S. FAE team and serve as the technical liaison between customers, the U.S.

sales organization, and the engineering teams at Innodisk's Taiwan HQ. You will mentor engineers, coordinate pre-sales and post-sales support for Flash and DRAM products, and drive technical strategies with the Sales team to enable new business and successful projects.