Senior Facility Manager, Operations & Tenant Experience

Cushman & Wakefield; Norfolk (CO); On-site; USD 97,000 - 114,000; Full time

Job summary

Cushman & Wakefield is seeking a Facilities Manager to lead the facilities organization for a campus or location, implementing policies, coordinating with tenants, and overseeing day-to-day operations.

The role focuses on contract management, budget oversight, vendor relations, and capital planning, with emphasis on safety, quality programs, and SLA compliance. Strong communication and financial skills are essential for success.

Qualifications

• Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration required
• A minimum of 5-7 years of commercial high-rise, campus environment, and/or property portfolio management experience required
• Experience with critical system environments desired
• CMMS/Work Order Management experience preferred
• Knowledge of Financial Systems (Yardi a plus)
• Strong literacy in Microsoft Office Suite (MS Word, Excel and PowerPoint)

Responsibilities

• Ensure the day-to-day operations of the facility(ies) or campus, including custodial, life-safety, engineering, site services, and general maintenance, are implemented and carried out in a manner consistent with C&W policies and client directives
• Manage all contracts to ensure they are reviewed on a regular basis and are bid out as required; verify that invoices match contract pricing
• Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties
• Respond positively and promptly to requests from building tenants and occupants; oversee the implementation of ongoing contract programs to assess tenant needs and ensure timely problem resolution
• Prepare, review, and give initial approval for budgets, financial reports, contracts, expenditures and purchase orders related to the facility(ies)
• Coordinate the preparation and publication of the annual budget, quarterly reforecast, and business plans
• Assist in the development of capital budgets for the property and five-year maintenance plan
• Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims

Skills

Communication Proficiency

Technical Proficiency

Problem Solving/Analysis

Leadership

Teamwork Orientation

Relationship Management

Financial Management

Education

Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration

Tools

CMMS/Work Order Management

Yardi

Building Management Systems

Job description

Cushman & Wakefield is seeking a Facilities Manager to lead the facilities organization for a campus or location, implementing policies, coordinating with tenants, and overseeing day-to-day operations.

The role focuses on contract management, budget oversight, vendor relations, and capital planning, with emphasis on safety, quality programs, and SLA compliance. Strong communication and financial skills are essential for success.