Senior Facilities & Workplace Experience Lead

Divvy Cloud Corp.; Boston (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

Rapid7 is seeking a Senior Workplace Facilities Coordinator in Boston to independently manage and optimize facilities operations at our HQ. You will oversee building vendors, desk booking apps, and life-safety protocols while delivering an engaging workplace experience for Moose and visitors.

You will lead cross-functional collaboration to align space planning, MAC, and budget management with business goals, ensuring a safe and productive environment in a dynamic corporate setting.

Qualifications

• 3–5 years of progressive experience in workplace operations, facilities management, or corporate services within a corporate environment.
• Strong knowledge of building management systems and MEP infrastructure.
• Excellent written and verbal communication with cross-functional teams.
• Ability to analyze occupancy and operational data to drive decisions.
• Experience managing vendor relationships and budgets.

Responsibilities

• Manage operational relationships with building management, janitorial, security, and facility vendors to ensure high service standards.
• Oversee workplace applications including desk booking, visitor management, service tickets, and physical security systems.
• Execute facilities protocols covering preventive maintenance, life safety, EH&S, and regulatory compliance.
• Direct the Boston HQ food & beverage program while maintaining fiscal discipline.
• Provide hands-on coordination for onsite events and foster Rapid7 culture.
• Partner with local leadership to align workplace environments with business goals.
• Coordinate MAC to optimize team alignment and building performance.
• Oversee local operating expenditures including utilities, CAM, repairs, and site service expenses.

Skills

Facilities management

BMS knowledge

Vendor management

Cross-functional collab

Analytical skills

Communication skills

Problem solving

OfficeSpace

Brivo

Google Workspace

Change management

Tools

OfficeSpace

Brivo

Google Workspace

Job description

Rapid7 is seeking a Senior Workplace Facilities Coordinator in Boston to independently manage and optimize facilities operations at our HQ. You will oversee building vendors, desk booking apps, and life-safety protocols while delivering an engaging workplace experience for Moose and visitors.

You will lead cross-functional collaboration to align space planning, MAC, and budget management with business goals, ensuring a safe and productive environment in a dynamic corporate setting.