Senior Workplace Facilities Coordinator

X4V Rapid7 LLC; Boston (MA); On-site; USD 45,000 - 61,000; Full time

Job summary

Rapid7 in Boston is seeking a Senior Workplace Facilities Coordinator to ensure our HQ runs smoothly and delivers an outstanding workplace experience. You will independently manage facilities operations, lead vendors, and build cross‑functional partnerships to create a safe, engaging environment for employees and visitors.

The role requires 3–5 years in facilities operations, knowledge of BMS/MEP, vendor management, and strong communication.

Qualifications

• 3–5 years of progressive experience in workplace operations, facilities management, or corporate services within a corporate environment.
• Strong knowledge of Building Management Systems (BMS) and MEP infrastructure; vendor management proficiency.

Responsibilities

• Manage relationships with building management, janitorial, security, and facility vendors to ensure high service standards.
• Oversee workplace applications including desk booking, visitor management, service tickets, and security systems.
• Execute facilities protocols covering preventive maintenance, life safety, EH&S, and regulatory compliance.
• Direct the Boston HQ food & beverage program to deliver quality offerings while maintaining fiscal discipline.
• Coordinate onsite events with high energy and alignment to Rapid7 culture.
• Partner with local leadership and cross-functional teams to ensure workplace environments support business goals.
• Coordinate MAC moves and occupancy tracking to optimize team alignment and building performance.
• Oversee the local operating expenditure budget, utilities, CAM, repairs, and site service expenses.

Skills

Facilities management

Vendor management

Data analysis

Cross-functional collaboration

Communication

BMS knowledge

MEP knowledge

Education

Bachelor’s degree or equivalent

Tools

OfficeSpace

Brivo

Google Workspace

Job description

Rapid7 is seeking a Senior Workplace Facilities Coordinator to ensure our Boston HQ operates at peak performance while delivering an exceptional workplace experience. In this dynamic role, you will manage day-to-day facilities operations, lead key site vendors, and foster strong cross-functional partnerships to create a safe, seamless, and engaging environment for our Moose and visitors.

About the Team

The Global Real Estate & Workplace Experience team shapes the physical and operational environments that empower Rapid7 employees to do their best work. We are dedicated to creating scalable, customer-centric, and sustainable workplace strategies that reflect our culture and support business growth.

About the Role

As a Senior Workplace Facilities Coordinator, your primary responsibility will be to independently manage and optimize comprehensive facilities operations at our Boston Office HQ.

Specifically, your focus will be to:

• Manage operational relationships with building management, janitorial, security, and facility vendors to ensure high service standards.
• Oversee workplace applications including desk booking, visitor management, service tickets, and physical security systems.
• Execute facilities protocols covering preventive maintenance, repairs, life safety, environmental health and safety (EH&S), and regulatory compliance.
• Direct the Boston HQ food & beverage program to deliver quality offerings while maintaining fiscal discipline.
• Provide hands‑on coordination for onsite events, bringing high energy and alignment to Rapid7 culture.
• Partner with local leadership and cross‑functional teams to ensure workplace environments directly support business goals.
• Coordinate space planning, occupancy tracking, and moves‑adds‑changes (MAC) to optimize team alignment and building performance.
• Oversee the local operational expenditure budget, managing utilities, CAM, repairs, and site service expenses responsibly.

The skills and qualities you’ll bring include:

• Bring 3–5 years of progressive experience in workplace operations, facilities management, or corporate services within a corporate environment.
• Demonstrate technical knowledge of Building Management Systems (BMS), MEP infrastructure, and vendor management principles.
• Communicate with clarity, intent, and impact across written and verbal platforms to foster alignment and engagement.
• Drive cross‑functional collaboration to build strong internal networks and deliver sustainable workplace improvements.
• Demonstrate strong analytical capability using occupancy and operational data to inform decisions and solve complex issues.
• Navigate change and ambiguity proactively, taking full ownership of operational challenges and implementing structured solutions.
• Demonstrate strong accountability and attention to detail while prioritizing multiple operational tasks efficiently.
• Leverage familiarity with tools such as OfficeSpace, Brivo, or Google Workspace to optimize office processes.
• Apply self‑awareness to adapt effectively to shifting group dynamics and maintain an approachable, service‑oriented mindset.

Emb…?

We know that the best ideas and solutions come from multi‑dimensional teams. That’s because these teams reflect a variety of backgrounds and professional experiences.

About Rapid7

At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what’s possible and drive extraordinary impact. We’re building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,500+ customers against bad actors and threats means we’re continuing to push the envelope just like we’ve been doing for the past 20 years. If you’re ready to solve some of the toughest challenges in cybersecurity, we’re ready to help you take command of your career. Join us.

Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case‑by‑case basis, and it is not typical for an individual to be hired at the very top of the salary range. The annual salary range for this role, depending on location, is: United States: $21.68 - 29.28 USD Hourly Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible).

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law.

Rapid7, Inc. is creating a more secure digital future for all by helping organizations strengthen their security programs in the face of accelerating digital transformation. Our portfolio of best-in‑class solutions empowers security professionals to manage risk and eliminate threats across the entire threat landscape from apps to the cloud to traditional infrastructure to the dark web. We foster open source communities and cutting‑edge research–using these insights to optimize our products and arm the global security community with the latest in attacker methodology. Trusted by more than 11,000 customers worldwide, our industry‑leading solutions and services help businesses stay ahead of attackers, ahead of the competition, and future‑ready for what’s next.