Senior Facilities Systems & Process Optimization Lead

Northrop Grumman; Clearfield (UT); On-site; USD 110,000 - 150,000; Full time

Job summary

Northrop Grumman Aeronautics Systems seeks a Principal Facilities Process Specialist Level 3 or Sr. Principal Facilities Process Specialist Level 4 to join our on-site team at Palmdale, El Segundo, Clearfield, St. Augustine or Melbourne.

The role focuses on standardizing facilities processes, leading training programs, change management, and UAT across locations. You will collaborate with site facilities, IT, security, and operations to drive operational excellence and a consistent employee

Qualifications

• Bachelor’s degree in Facilities Management, Architecture or Construction Management, Operations Research, Engineering, MIS, or a related field with 5+ years of relevant experience.
• Strong skills in process mapping, workflow design, and requirements gathering.
• Excellent communication and presentation skills; comfortable training diverse audiences.
• Strong organizational skills in managing time, projects, and distributed resources.
• Proficiency with Microsoft Office/365 (Word, Excel, PowerPoint, Project, Teams, SharePoint).
• Ability to work in cross functional teams and interact with managers and customers.
• Ability to organize stakeholders while providing project visibility and closure plans.

Responsibilities

• Review and optimize facilities processes, procedures and workflows.
• Monitor metrics and feedback from sites to identify gaps and opportunities.
• Collaborate with resources and stakeholders on solution development.
• Coordinate requirements gathering, configuration changes, testing, and rollout of tool enhancements and new features.
• Design and execute structured change management plans for software updates and process modifications.
• Champion UAT by designing testing scripts, coordinating cohorts, and synthesizing feedback.
• Create training materials including SOPs, quick-reference guides, and video tutorials.
• Deliver training for facilities staff and stakeholders and support adoption tracking.
• Develop and maintain user guides and standard configurations for consistent tool usage.
• Monitor post-implementation usage and address knowledge gaps or resistance.
• Serve as primary contact for user questions and feedback on facilities processes and tools.

Skills

Process mapping

Workflow design

Requirements gathering

Change management

UAT planning

Training development

Training delivery

SOPs & guides

Cross-functional collaboration

Microsoft Office 365

Education

Bachelor’s degree in Facilities Management

Tools

CMMS (Maximo, Corrigo)

Project Management Systems (Procore)

IWMS/CAFM

Power BI

AutoCAD / CAD tools

Job description

Northrop Grumman Aeronautics Systems seeks a Principal Facilities Process Specialist Level 3 or Sr. Principal Facilities Process Specialist Level 4 to join our on-site team at Palmdale, El Segundo, Clearfield, St. Augustine or Melbourne.

The role focuses on standardizing facilities processes, leading training programs, change management, and UAT across locations. You will collaborate with site facilities, IT, security, and operations to drive operational excellence and a consistent employee