Principal / Sr. Principal Facilities Systems Integrator & Process Specialist (Level 3 or 4)

Northrop Grumman; El Segundo (CA); On-site; USD 95,000 - 140,000; Full time

Job summary

Northrop Grumman in California seeks a Principal or Sr. Principal Facilities Process Specialist to join our Facilities Strategic Planning & Integration team on site at Palmdale or El Segundo, with nationwide scope.

The role focuses on standardizing and improving facilities processes, tools, and training across multiple locations. Responsibilities include change management, user acceptance testing, and developing training materials to ensure smooth rollouts and a consistent employee experience.

Qualifications

• Bachelor’s degree in a related field with 5+ years of experience or equivalent.
• Strong skills in process mapping, workflow design, and requirements gathering.
• Excellent communication and presentation skills; comfortable training diverse audiences.
• Strong organizational skills in managing time, projects and resources.
• Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Project, Teams, SharePoint).
• Ability to work in cross functional teams and with managers and customers.
• Ability to organize stakeholders and provide project visibility and closure plans.

Responsibilities

• Review and optimize facilities processes, procedures and workflows.
• Monitor metrics and site feedback to identify gaps and opportunities.
• Collaborate with resources and stakeholders on solution development.
• Coordinate requirements gathering, configuration changes, testing, and rollout of tool enhancements and new features.
• Design and execute structured change management plans for diverse stakeholder groups.
• Champion UAT by designing scripts and coordinating tester cohorts.
• Create training materials, SOPs, reference guides, and video tutorials.
• Deliver training for facilities staff and stakeholders; support adoption tracking.
• Develop and maintain user guides and standard configurations for tools.
• Monitor adoption and identify knowledge gaps or resistance post-implementation.
• Serve as primary contact for user questions and feedback on facilities processes.

Skills

Process mapping

Workflow design

Requirements gathering

Communication

Public-speaking

Organizational skills

MS Office 365

Cross-functional teams

Stakeholder management

Education

Bachelor's degree in a relevant field

Tools

CMMS experience

Power BI

AutoCAD/REVIT

Job description

RELOCATION ASSISTANCE: No relocation assistance available

CLEARANCE REQUIRED FOR START: No

CLEARANCE TYPE: None

TRAVEL: Yes, 25% of the Time

Description

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.

Northrop Grumman Aeronautics Systems has an opening for either a Principal Facilities Process Specialist Level 3 or Sr. Principal Facilities Process Specialist Level 4 to join our team of qualified, diverse individuals. This position will be located on site at one of the following AS sites: Palmdale CA, El Segundo CA, Clearfield UT, St. Augustine, FL or Melbourne, FL .

In this role, you will be a part of the Facilities Strategic Planning & Integration team for which the charter is to maximize operational excellence and efficiency of the Facilities organization through centralized, strategic homeroom support of systems, tools, processes, portfolio planning, and coordination of Sector/Corporate initiatives impacting the broader NGAS Facilities organization.

A core focus of this position is driving system and process adoption by developing robust training programs, leading stakeholder change management initiatives, and managing process reviews and User Acceptance Testing (UAT) to ensure smooth transitions during process and tool rollouts. This role will be responsible for standardizing, maintaining, and improving facilities processes, tools, and training across multiple AS locations. This role manages core facilities process documentation, supports and optimizes facilities software tools, and leads training and integration efforts to ensure consistent, efficient operations nationwide. The position partners closely with site facilities teams, functions (e.g. ESHM, security, operations, IT), and business stakeholders to drive operational excellence and a consistent employee experience.

Duties & Responsibilities:

• Review and optimize facilities processes, procedures and workflows.

• Monitor key metrics and feedback from sites to identify gaps & opportunities.

• Collaborate with key resources and stakeholders on solution development.

• Coordinate requirements gathering, configuration changes, testing, and rollout of tool enhancements and new features

• Change Management: Design and execute structured change management plans to transition diverse stakeholder groups (executive leadership to frontline technicians) through software updates and process modifications.

• User Acceptance Testing (UAT): Champion the value of UAT by designing comprehensive testing scripts, coordinating user testing cohorts, and synthesizing tester feedback to ensure systems meet operational requirements before deployment.

• Training Material Development: Author clear, accessible training documentation, standard operating procedures (SOPs), quick-reference guides, and video tutorials tailored to different user roles and technical skill levels.

• Training Delivery Design and deliver training for facilities staff and stakeholders on processes, tools, and best practices. Support change management for process and tool changes, including communication plans and adoption tracking.

• Develop and maintain user guides, quick-reference material, and standard configurations to support consistent tool usage.

• Adoption Tracking : Monitor post-implementation system / process usage and user competency, proactively identifying and addressing knowledge gaps or resistance.

• Act as a primary contact for user questions, support, and feedback related to facilities processes and tools.

This requisition may be filled as either a Level 3 or a Level 4.

Basic Qualifications for a Level 3:

• Bachelor’s degree in Facilities Management, Architecture or Construction Management, Operations Research, Engineering, (Industrial, Systems, Mechanical), Computer Science, Management Information Systems (MIS), or a relevant field with 5 Years of relevant experience; OR a Master's Degree in the stated fields with 3 years of relevant experience; OR a PhD in the stated fields with 1 year of relevant experience.

• Strong skills in process mapping, workflow design, and requirements gathering.

• Excellent communication and presentation skills; comfortable training diverse audiences.

• Strong organizational skills in managing time, projects, and distributed resources.

• Proficiency with Microsoft Office/365 (Word, Excel, PowerPoint, Project, Teams, SharePoint or equivalent collaboration platforms).

• Ability to work in cross functional teams and interact with both managers and customers.

• Ability to organize stakeholders while providing project visibility and closure plans.

Basic Qualifications for a Level 4:

• Bachelor’s degree in Facilities Management, Architecture or Construction Management, Operations Research, Engineering, (Industrial, Systems, Mechanical), Computer Science, Management Information Systems (MIS), or a relevant technical field with 8 Years of relevant experience; OR a Master's Degree in the stated fields with 6 years of relevant experience; OR a PhD in the stated fields with 4 year of relevant experience.

• Strong skills in process mapping, workflow design, and requirements gathering.

• Excellent communication and presentation skills; comfortable training diverse audiences.

• Strong organizational skills in managing time, projects, and distributed resources.

• Proficiency with Microsoft Office/365 (Word, Excel, PowerPoint, Project, Teams, SharePoint or equivalent collaboration platforms).

• Ability to work in cross functional teams and interact with both managers and customers.

• Ability to organize stakeholders while providing project visibility and closure plans.

Preferred Qualifications:

• Self-starter with the ability to work with minimum supervision, ability to multitask and exercise good judgment, with good follow-up skills

• Experience managing/supporting enterprise-level facilities systems integration, technical plant engineering, or operational process design.

• Proficiency with CMMS (e.g., Maximo, Corrigo), Project Management Systems (e.g., Procore), IWMS/CAFM space planning and/or CAD tools (e.g., Archibus, AutoCAD, REVIT, BIM), and/or business intelligence platforms (e.g., Power BI, Tableau).

• Background or knowledge on how to lead cross-functional teams to perform root cause analysis on critical facility infrastructure failures.

• Ability to analyze facility performance data to generate actionable insights and cost‑saving initiatives.

• Exceptional instructional capability, strong public speaking skills, empathy for users navigating technical changes, and a rigorous approach to software quality assurance testing.

• Experience with facility design and drafting, including space layouts and utilization plans

• Experience with design and construction of classified facilities

• Familiarity with data integrations, APIs, SQL, or dashboarding tools (e.g., Power BI, Tableau) used to visualize CMMS performance.

• Experience working in a large, complex, or highly regulated organization.

• Aerospace and/or Defense Industry Experience

• Ability to obtain and maintain a