Senior Facilities Systems & Process Innovator

Northrop Grumman; El Segundo (CA); On-site; USD 95,000 - 140,000; Full time

Job summary

Northrop Grumman in California seeks a Principal or Sr. Principal Facilities Process Specialist to join our Facilities Strategic Planning & Integration team on site at Palmdale or El Segundo, with nationwide scope.

The role focuses on standardizing and improving facilities processes, tools, and training across multiple locations. Responsibilities include change management, user acceptance testing, and developing training materials to ensure smooth rollouts and a consistent employee experience.

Qualifications

• Bachelor’s degree in a related field with 5+ years of experience or equivalent.
• Strong skills in process mapping, workflow design, and requirements gathering.
• Excellent communication and presentation skills; comfortable training diverse audiences.
• Strong organizational skills in managing time, projects and resources.
• Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Project, Teams, SharePoint).
• Ability to work in cross functional teams and with managers and customers.
• Ability to organize stakeholders and provide project visibility and closure plans.

Responsibilities

• Review and optimize facilities processes, procedures and workflows.
• Monitor metrics and site feedback to identify gaps and opportunities.
• Collaborate with resources and stakeholders on solution development.
• Coordinate requirements gathering, configuration changes, testing, and rollout of tool enhancements and new features.
• Design and execute structured change management plans for diverse stakeholder groups.
• Champion UAT by designing scripts and coordinating tester cohorts.
• Create training materials, SOPs, reference guides, and video tutorials.
• Deliver training for facilities staff and stakeholders; support adoption tracking.
• Develop and maintain user guides and standard configurations for tools.
• Monitor adoption and identify knowledge gaps or resistance post-implementation.
• Serve as primary contact for user questions and feedback on facilities processes.

Skills

Process mapping

Workflow design

Requirements gathering

Communication

Public-speaking

Organizational skills

MS Office 365

Cross-functional teams

Stakeholder management

Education

Bachelor's degree in a relevant field

Tools

CMMS experience

Power BI

AutoCAD/REVIT

Job description

Northrop Grumman in California seeks a Principal or Sr. Principal Facilities Process Specialist to join our Facilities Strategic Planning & Integration team on site at Palmdale or El Segundo, with nationwide scope.

The role focuses on standardizing and improving facilities processes, tools, and training across multiple locations. Responsibilities include change management, user acceptance testing, and developing training materials to ensure smooth rollouts and a consistent employee experience.