Senior Facilities & Portfolio Leader

cw; Santa Clara (CA); On-site; USD 187,000 - 220,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plans

Paid time off and holidays

Job summary

Cushman & Wakefield seeks an Americas FM Lead to manage and direct workplace services, operations and asset planning for a multi-property portfolio. You will oversee budgeting, capital planning and life-safety compliance while leading teams across facilities management and related services.

Responsibilities include contract administration, SLA/KPI oversight, vendor management and continuous improvement initiatives to optimize performance and client outcomes.

Qualifications

• Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management or Business Administration is required.
• Master's degree in Business Administration or related field is preferred.
• Minimum of 10 years in commercial high-rise or campus portfolio management.
• Experience with financial planning, budgeting and capital planning.
• Knowledge of industry standards and life-safety regulations.

Responsibilities

• Lead coordination, delivery and quality assurance of all account services across portfolios.
• Ensure integration across facilities management, project services, brokerage and portfolio administration.
• Develop financial plans and goals for cost control and ensure targets are met.
• Provide leadership, coaching and staff development for effective operation.
• Oversee staffing structures to balance coverage and service excellence.
• Ensure SLA and KPI compliance and drive continuous improvement.
• Develop and implement account plans to maximize portfolio value and tenant services.
• Monitor sub-contractors and manage key contract relationships.

Skills

Communication Proficiency

Technical Proficiency

Problem Solving/Analysis

Customer Focus

Financial Management

Leadership

Relationship Management

Team Orientation

Vendor Management

Multi-Tasking

Education

Bachelor's degree in Facilities Management, Corporate Real Estate, Project Management, or Business Administration

Master's degree in Business Administration or related field

Tools

CMMS/Work Order Management

Yardi

Job description

Cushman & Wakefield seeks an Americas FM Lead to manage and direct workplace services, operations and asset planning for a multi-property portfolio. You will oversee budgeting, capital planning and life-safety compliance while leading teams across facilities management and related services.

Responsibilities include contract administration, SLA/KPI oversight, vendor management and continuous improvement initiatives to optimize performance and client outcomes.