Senior Facilities Operations Leader

SP Plus Corporation; Phoenix (AZ); On-site; USD 90,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, vision

401k

Paid time off

Job summary

SP Plus Corporation in Phoenix, AZ seeks a Senior Facility Manager to lead operations, develop client relationships, and drive customer service excellence at multiple locations. The role emphasizes budget oversight, cash control, audits, and staffing for frontline teams.

The ideal candidate will have a Bachelor’s degree (or equivalent experience), strong communication skills, and a proven ability to manage budgets, vendor relationships, and safety while maximizing profitability.

Qualifications

• Bachelor’s degree in a related field preferred or equivalent combination of education and experience.
• Prior experience to lead, manage and motivate team members.
• Strong customer service skills and focus.
• Excellent verbal and written communication skills.
• Ability to multi-task or work independently.
• Ability to react and problem solve quickly.
• Ability to understand and communicate company policies and procedures.
• Proficient with Microsoft Word and Excel or Google Documents or Spreadsheets.
• Ability to learn internal computer programs.

Responsibilities

• Deliver premier customer service to our clients.
• Hire ideal frontline employees and provide training and tools.
• Maximize profitability through revenue development, facility marketing, cash control procedures and expense reviews.
• Ensure proper parking, security and cash control procedures are followed; participate in audits.
• Prepare daily bank deposits and monitor cash receipts.
• Manage the operation’s budget and make recommendations to meet or exceed budget.

Skills

Customer service

Communication

Multi-tasking

Problem solving

Learning new software

Education

Bachelor's degree

Tools

MS Word/Excel

Google Docs/Sheets

Job description

SP Plus Corporation in Phoenix, AZ seeks a Senior Facility Manager to lead operations, develop client relationships, and drive customer service excellence at multiple locations. The role emphasizes budget oversight, cash control, audits, and staffing for frontline teams.

The ideal candidate will have a Bachelor’s degree (or equivalent experience), strong communication skills, and a proven ability to manage budgets, vendor relationships, and safety while maximizing profitability.