Operations Manager: Lead Budget, Ops & Customer Experience

SP Plus Corporation; Washington (District of Columbia); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401k

Paid time off

Job summary

SP Plus Corporation in Washington, DC is seeking a dedicated operations leader to enhance client satisfaction. The role involves hiring and training a diverse team, managing budgets, and ensuring compliance with security protocols.

Ideal candidates should have leadership experience and a passion for customer service, alongside a valid driver's license. The position offers a salary range of $70,000 - $75,000 annually and includes comprehensive benefits like medical and retirement plans.

Qualifications

• Demonstrates ability to lead and motivate a diverse team.
• Passionate about delivering exceptional customer experiences.
• Experience with budgeting and financial reviews.

Responsibilities

• Deliver on client promises by resolving requests efficiently.
• Hire and supervise a diverse team of employees.
• Ensure compliance with cash control and security procedures.
• Maximize profitability through budget management.
• Perform general accounting duties including payroll.
• Monitor facility maintenance for standards.

Skills

Leadership and management

Customer service excellence

Budgeting and P&L review

Problem-solving skills

Microsoft Office Suite

Education

Valid state-issued driver’s license

Job description

SP Plus Corporation in Washington, DC is seeking a dedicated operations leader to enhance client satisfaction. The role involves hiring and training a diverse team, managing budgets, and ensuring compliance with security protocols.

Ideal candidates should have leadership experience and a passion for customer service, alongside a valid driver's license. The position offers a salary range of $70,000 - $75,000 annually and includes comprehensive benefits like medical and retirement plans.