Senior Facilities Management Account Lead

Jones Lang LaSalle Incorporated; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking an Account Lead for Facilities Management on-site in Jamaica, NY. You will oversee delivery of FM services, manage a high-performing team, and lead the account plan to meet client objectives and KPIs.

This role requires strong leadership, financial acumen, and the ability to drive continuous improvement while ensuring safety and compliance. The position is on-site, five days a week, with responsibility for client satisfaction and profitability within a

Qualifications

• Experience delivering Facility Management and Project Management for large facilities.
• Strong written and verbal communication with ability to influence outcomes.
• Using data/history to drive independent decisions.
• Ability to lead people, finance, and innovation initiatives.

Responsibilities

• Deliver contractual requirements and ensure compliance with terms.
• Develop and execute the Account Plan aligned with client priorities.
• Drive high-quality results and exceed client expectations.
• Address day-to-day FM issues with timely escalation and resolution.
• Hire qualified staff for account roles and build a diverse team.
• Coach and develop direct reports; set clear goals.
• Manage account P&L and control receivables below 60 days.
• Identify growth opportunities and client value adds.
• Maintain safety culture across buildings and client sites.
• Support renewals and pursuit of additional work.

Skills

Communication skills

Leadership

Financial acumen

Data-driven decisions

Contract management

Project management

MEP knowledge

Job description

Jones Lang LaSalle Incorporated is seeking an Account Lead for Facilities Management on-site in Jamaica, NY. You will oversee delivery of FM services, manage a high-performing team, and lead the account plan to meet client objectives and KPIs.

This role requires strong leadership, financial acumen, and the ability to drive continuous improvement while ensuring safety and compliance. The position is on-site, five days a week, with responsibility for client satisfaction and profitability within a