Senior Account Lead - Facilities & Governance

Jones Lang LaSalle Incorporated; Seattle (WA); On-site; USD 200,000 - 250,000; Full time

Benefits offered by this job

401(k) plan with matching company

Comprehensive Medical, Dental & Vision

Paid parental leave at 100% of salary

Paid Time Off and Company Holidays

Early access to earned wages through '

Daily Pay

Job summary

Jones Lang LaSalle Incorporated in Seattle is seeking an Account Lead to serve as the on-site leader for a major corporate account within JLL Work Dynamics. You will establish SOPs, governance, and KPI reporting, manage a vendor base, and ensure contract and safety standards are met while delivering cost and service visibility.

The role requires 12+ years in facilities management, strong leadership, and the ability to operate in a data-driven, client-facing environment.

Qualifications

• Bachelor's degree or equivalent in facilities management or related field.
• 12+ years of progressive Facilities Management experience.
• Experience launching or restructuring an account program with SOPs and governance.
• Experience with large data-driven corporate clients.
• Knowledge of health and safety regulations and contract governance.
• Proven leadership of teams and vendors.
• Strong communication with client executives and site teams.

Responsibilities

• Provide a consistent facilities management standard across client sites and document SOPs and governance.
• Manage supplier base and enforce contracts for quality, cost, and safety.
• Provide cost/service performance visibility and KPI scorecards.
• Establish client governance with operating reviews, QBRs and contract tracking.
• Lead client stakeholder relationships as trusted advisor.
• Implement HSSE standards and support audits/training.
• Identify process/tech improvements and growth opportunities.
• Own escalation for project management objectives and performance.

Skills

Leadership

Vendor management

Client relationship management

Communication skills

Governance / KPI reporting

Education

Bachelor's degree or equivalent experience in facilities management or related field

12+ years of progressive Facilities Management experience

MBA or post-graduate studies

Tools

ISO standards

Data reporting tools

Job description

Jones Lang LaSalle Incorporated in Seattle is seeking an Account Lead to serve as the on-site leader for a major corporate account within JLL Work Dynamics. You will establish SOPs, governance, and KPI reporting, manage a vendor base, and ensure contract and safety standards are met while delivering cost and service visibility.

The role requires 12+ years in facilities management, strong leadership, and the ability to operate in a data-driven, client-facing environment.