Senior F&B Leader — Luxury Hotel Guest Experience

Four Seasons; San Francisco (CA); On-site; USD 164,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Accommodation at other Four Seasons酒店

Employee meals

Job summary

Four Seasons Hotel San Francisco seeks an energetic, organized, and creative Director of Food & Beverage to lead the entire F&B operation, including In-Room Dining, Banquets, Bar/Lounge, Restaurant, and Culinary, under the Hotel Manager’s direction.

You will recruit, mentor, and develop a high-performing team, align with sales and marketing to drive revenue, and maintain the highest standards of guest service in a luxury environment.

Qualifications

• Experience in a luxury hotel environment.
• Minimum of five years in senior F&B leadership roles.
• Ability to adjust communication style to guests and staff.
• Must be able to make quick decisions in a hectic environment.
• Strong prioritization, organization, and problem-solving skills.
• Excellent reading, writing, and oral proficiency in English.

Responsibilities

• Coordinate the selection, training, development, and evaluation of employees and managers in the F&B Division.
• Provide leadership, and act as mentor, to all employees within the F&B division.
• Promote and sell the F&B outlets to internal and external guests.
• Work closely with sales and marketing team to solicit, sell and confirm business required to meet budgeted sales goals.
• Champion creative menu and wine concepts, along with other experience enhancements to boost incremental revenue.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.
• Be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons.
• Achieve monthly, quarterly and annual revenue and goals.
• Additional projects and responsibilities as assigned.

Skills

Leadership

Communication

Relationship building

Decision making

Organizational skills

English proficiency

Job description

Four Seasons Hotel San Francisco seeks an energetic, organized, and creative Director of Food & Beverage to lead the entire F&B operation, including In-Room Dining, Banquets, Bar/Lounge, Restaurant, and Culinary, under the Hotel Manager’s direction.

You will recruit, mentor, and develop a high-performing team, align with sales and marketing to drive revenue, and maintain the highest standards of guest service in a luxury environment.