Director of Food & Beverage

Four Seasons; San Francisco (CA); On-site; USD 164,000 - 170,000; Full time

Benefits offered by this job

Medical benefits

401(k) retirement plan

Accommodation at other Four Seasons酒店

Employee meals

Job summary

Four Seasons Hotel San Francisco seeks an energetic, organized, and creative Director of Food & Beverage to lead the entire F&B operation, including In-Room Dining, Banquets, Bar/Lounge, Restaurant, and Culinary, under the Hotel Manager’s direction.

You will recruit, mentor, and develop a high-performing team, align with sales and marketing to drive revenue, and maintain the highest standards of guest service in a luxury environment.

Qualifications

• Experience in a luxury hotel environment.
• Minimum of five years in senior F&B leadership roles.
• Ability to adjust communication style to guests and staff.
• Must be able to make quick decisions in a hectic environment.
• Strong prioritization, organization, and problem-solving skills.
• Excellent reading, writing, and oral proficiency in English.

Responsibilities

• Coordinate the selection, training, development, and evaluation of employees and managers in the F&B Division.
• Provide leadership, and act as mentor, to all employees within the F&B division.
• Promote and sell the F&B outlets to internal and external guests.
• Work closely with sales and marketing team to solicit, sell and confirm business required to meet budgeted sales goals.
• Champion creative menu and wine concepts, along with other experience enhancements to boost incremental revenue.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.
• Be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons.
• Achieve monthly, quarterly and annual revenue and goals.
• Additional projects and responsibilities as assigned.

Skills

Leadership

Communication

Relationship building

Decision making

Organizational skills

English proficiency

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A modern oasis in the city's most exciting location. At the epicentre of San Francisco stands the city’s iconic hotel, where business ideas emerge, loved ones connect and life’s most important celebrations happen. When you’re not shopping at Union Square, enjoying the city’s diverse culinary scene or exploring one of the Bay Area’s top attractions, unwind in our newly renovated guest rooms, designed to represent the natural beauty of San Francisco’s fog, redwood trees and ocean. Four Seasons Hotel San Francisco overlooks Yerba Buena Gardens and is located just steps away from the City's Financial District, Union Square shopping, the Moscone Convention Center, the Museum of Modern Art, and the Contemporary Jewish Museum, amid the city's finest cultural and dining venues.

We are actively searching for an ENERGETIC, organized, and CREATIVE individual to become Director of Food & Beverage for Four Seasons Hotel San Francisco!

The Role - Overview

The incumbent works under the general direction of the Hotel Manager to ensure guests receive the highest level of food and service. As Director of Food & Beverage, this senior leadership role is a member of the Hotel's Planning Committee and responsible for the entire F&B operation, which includes: 24-hour In-Room Dining, Banquets, Bar/Lounge, Restaurant, and Culinary.

Our Ideal Director of Food and Beverage candidate will have:

A special talent and passion for ensuring you and your team deliver the highest of standards consistently and ensuring that our food offering is at the center of our guest experience. You should have a wealth of Food and Beverage experience in luxury resorts, a desire to focus on the development of our team and a creative flair; bringing your personal touch and energy to all our food and beverage experiences.

Essential Functions

This list is not all –inclusive and should only be used as an overview of all actual responsibility.

• Coordinate the selection, training, development, and evaluation of employees and managers in the F&B Division.
• Provide leadership, and act as mentor, to all employees within the F&B division.
• Promote and sell the F&B outlets to internal and external guests.
• Work closely with sales and marketing team to solicit, sell and confirm business required to meet budgeted sales goals.
• In conjunction with the respective Division Heads, champion creative menu and wine concepts, along with other experience enhancements to boost incremental revenue.
• Control labor and operating expenses through effective scheduling, budgeting, purchasing decisions, and inventory control while focusing on creative revenue generation solutions to maximize profit.
• The ability to be visible in the operation, recognize and maintain relationships with regular guests as well as cultivate relationships with new patrons.
• Achieve monthly, quarterly and annual revenue and goals.
• Additional projects and responsibilities as assigned.

Qualifications & Experience

• Experience in a luxury hotel environment is required
• Minimum of five years previous experience in multiple senior F&B leadership roles (ADFB, GM, Division Head, etc.). Candidates who are currently Directors of F&B will be given priority consideration.
• Must be able to adjust style (communication, etc.) to effectively interact with guests as well as all members of the organization.
• Must be able to make quick decisions and work in a hectic and diverse work environment.
• Requires strong ability to prioritize, organize, and manage competing priorities.
• Possess well-developed leadership and problem solving skills.
• Must be able to build and maintain business relationships.
• Excellent reading, writing, and oral proficiency in the English language.

What To Expect

• Salary Range: $164K to $170K
• Annual Incentive Plan
• Market-leading benefits (Medical, Dental, Vision )
• 401(k) Retirement Plan
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• Be yourself and become a member of a work family that cares about you and invests in your development
• Master your craft here and abroad! Seasonal “Task Force” opportunities are available
• Employee engagement at all levels, where your thoughts and ideas are not only heard but actioned
• Paid holidays, vacation, and sick days
• Culinary, retail and wellness experiences at special rates
• … and so much more!

To learn more about Four Seasons Hotel San Francisco: http://www.fourseasons.com/sanfrancisco/.

If you are a qualified individual with a disability or disabled veteran and need a reasonable accommodation to use or access our online system, please contact People & Culture: [e-mail]

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Four Seasons is an Equal Opportunity, Affimative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

Four Seasons is an Equal Opportunity, Affimative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal