F&B Operations Leader — Elevate Service & Guest Experience

SmartRecruiters, Inc.; San Francisco (CA); On-site; USD 85,000 - 108,000; Full time

Job summary

Fairmont San Francisco is seeking an experienced Food & Beverage leader to report to the Director of Food & Beverage. You will lead, mentor and train the F&B team to uphold service standards while driving revenue through new offerings, promotions and exceptional guest experiences.

Responsibilities include managing budgets, addressing guest concerns, ensuring safety and sanitation, and balancing operational and administrative duties.

Qualifications

• Service focused personality is essential and previous leadership experience required.
• Proven ability to build and maintain good relationships with all stakeholders.
• Communicate thoughts, actions and opportunities clearly with strong networking skills.
• Ability to lead by example, believe in a strong team culture and set the scene for high performance.

Responsibilities

• Lead, mentor and train the F&B Operations team in all aspects of the department and ensure service standards are followed.
• Stratagize on new products and service offerings.
• Consistently offer professional, friendly and engaging service.
• Maximize revenues by communicating regularly with the F&B teams to implement agreed upon strategies, practices and promotions.
• Monitor the departmental budget in a fiscally responsible manner.
• Address guest concerns and react quickly and professionally.
• Monitor all guest service standards, seeking ways to improve product and service and increase volumes and profits.
• Balance operational, administrative and colleague needs.
• Follow outlet policies, procedures and service standards.
• Follow all safety and sanitation policies when handling food and beverage.
• Other duties as assigned.

Skills

Leadership

Relationship building

Communication

Team culture

Job description

Fairmont San Francisco is seeking an experienced Food & Beverage leader to report to the Director of Food & Beverage. You will lead, mentor and train the F&B team to uphold service standards while driving revenue through new offerings, promotions and exceptional guest experiences.

Responsibilities include managing budgets, addressing guest concerns, ensuring safety and sanitation, and balancing operational and administrative duties.