Senior F&B Director: Growth, Ops & Guest Experience

Great Wolf Lodge; Naples (FL); On-site; USD 113,000 - 138,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Health savings account

Telehealth resources

Life insurance

401K with employer match

Paid vacation time off

Paid parental leave

Job summary

Great Wolf Lodge is seeking a Director of Food & Beverage to lead all F&B operations across the lodge. The role requires developing brand understanding, coordinating with lodge leadership, and driving performance against budgets and KPI targets.

The position emphasizes leadership, training, procurement, and compliance with safety standards while delivering exceptional guest experiences and profitability.

Qualifications

• Associates Degree required in hospitality management or equivalent.
• Proven leadership in multi-unit F&B operations.
• Strong knowledge of budgeting, forecasting and cost control.

Responsibilities

• Complete oversight responsibility for all functions and performance of the F&B department.
• Establish procedures and ensure delivery meets budgets and KPI targets.
• Drive revenue, guest satisfaction, and labor cost optimization.
• Forecast requirements, prepare annual budget, and analyze variances.
• Direct administration and planning of the F&B department to meet daily needs.
• Recruit, hire, onboard and train employees; manage scheduling and performance.
• Maintain safety and sanitation standards; ensure regulatory compliance.

Skills

P&L Management

Budgeting

Forecasting

Cost Control

Vendor Negotiation

Leadership

Staff Training

Operations Management

Communication Skills

Microsoft Office

POS Systems

Inventory Management

Safety & HACCP knowledge

Education

Associates Degree in Hospitality Management or similar

Tools

Point of Sale (POS) systems

Scheduling software

Procurement systems

MicrosoftOffice suite

Job description

Great Wolf Lodge is seeking a Director of Food & Beverage to lead all F&B operations across the lodge. The role requires developing brand understanding, coordinating with lodge leadership, and driving performance against budgets and KPI targets.

The position emphasizes leadership, training, procurement, and compliance with safety standards while delivering exceptional guest experiences and profitability.