Senior Experience Strategy Lead

Credera; Addison (TX); Hybride; USD 130 000 - 170 000; Plein temps

Résumé du poste

Credera in Addison, Texas, seeks an experienced experience strategy lead to guide complex client projects from research to roadmaps, shaping user experiences and measurable outcomes. You’ll synthesize insights across research, business context, and technology, mentor teams, and contribute to proposals and client growth.

A strong portfolio and collaborative leadership are essential. Join a global consulting firm delivering AI-enabled experiences and omnichannel strategy for Fortune 100 clients,

Qualifications

• 7+ years in experience strategy, UX strategy, service design or related field.
• Strong portfolio with strategic thinking and impact across complex projects.
• Experience leading strategy workstreams and translating research into direction for design and delivery.
• Knowledge of human-centered design, systems thinking, and research practices.

Responsabilités

• Lead and deliver strategy work from research synthesis to roadmaps guiding UX and delivery.
• Synthesize qualitative and quantitative research into clear insights and priorities.
• Define future-state experience visions, value propositions, and success measures.
• Mentor colleagues, contribute to proposals, and grow client relationships.

Connaissances

Experience strategy

UX strategy

Service design

Stakeholder management

Workshops facilitation

Storytelling

Description du poste

Credera in Addison, Texas, seeks an experienced experience strategy lead to guide complex client projects from research to roadmaps, shaping user experiences and measurable outcomes. You’ll synthesize insights across research, business context, and technology, mentor teams, and contribute to proposals and client growth.

A strong portfolio and collaborative leadership are essential. Join a global consulting firm delivering AI-enabled experiences and omnichannel strategy for Fortune 100 clients,