Senior Experience Designer, Small Business Onboarding
Security Capital Research
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Job summary
JP Morgan Chase is seeking an Experience Design Senior Associate for Small Business Acquisitions and Onboarding. You will influence the user experience of our digital products by applying advanced experience design principles and collaborating with cross-functional teams to align user needs with business goals.
You will shape design across web and mobile channels, ensure accessibility, and contribute to end-to-end product design lifecycle, from concept to delivery, within the financial services
Qualifications
- 3+ years in a user experience design role for digital products
- Proficient with industry tools including AI-assisted design tools (Figma, Claude)
- Experience across web, mobile, and other digital channels
- Ability to translate data into actionable design decisions
- Strong knowledge of inclusive design and accessibility
- Experience shipping products
Responsibilities
- Design elegant solutions and ensure consistency across products and platforms
- Apply systems thinking to map user flows across channels
- Use AI-assisted design and prototyping tools to explore concepts
- Conduct data-driven analyses to inform design decisions
- Collaborate to apply inclusive design and accessibility guidelines
- Analyze market trends and user research to guide design decisions
- Communicate design decisions with flows, wireframes, prototypes
- Work with a multidisciplinary team to ensure project success
Skills
Tools
Job description
JP Morgan Chase is seeking an Experience Design Senior Associate for Small Business Acquisitions and Onboarding. You will influence the user experience of our digital products by applying advanced experience design principles and collaborating with cross-functional teams to align user needs with business goals.
You will shape design across web and mobile channels, ensure accessibility, and contribute to end-to-end product design lifecycle, from concept to delivery, within the financial services
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