Senior Experience Designer – Small Business Onboarding

Aumni; Plano (TX); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Job summary

Chase is seeking a Senior Experience Design Associate in Plano, TX, to shape the user experience of our financial services products and services. You will lead hands-on design across the product lifecycle, collaborating with cross-functional teams to deliver inclusive, accessible, and innovative solutions for small business onboarding and digital account opening.

You will leverage AI-assisted tools and system thinking to align user needs with business goals, ensuring seamless experiences across

Qualifications

• 3+ years in a user experience design role focused on digital products and services.
• Proven ability to create visually appealing and functional designs using industry-standard tools, including AI-assisted tools (e.g., Figma & Figma Make, Claude Code & Claude Design).
• Demonstrated experience designing across web, mobile, and other digital channels.
• Ability to transform complex data into actionable design insights.
• Knowledge of inclusive design principles and accessibility guidelines.

Responsibilities

• Design and develop elegant solutions to interaction problems and ensure consistency across products on multiple platforms.
• Apply systems thinking to connect experiences across channels, products, and workflows; identify dependencies and constraints.
• Use AI-assisted design and prototyping tools to rapidly explore concepts and evaluate usability, accessibility, and alignment with user needs.
• Conduct data-driven analyses to inform design decisions and translate data into insights for decision-making.
• Collaborate with cross-functional teams to implement inclusive design and accessibility guidelines for diverse users.
• Analyze market trends and user research to inform design decisions and contribute to strategic thinking.
• Communicate design decisions through narratives and artifacts; participate in critiques and collaborative sessions.
• Contribute to a multidisciplinary team's success through collaboration and execution.

Skills

UX design

Figma

AI design tools

Cross-platform

Data-driven decisions

Tools

Figma

Figma Make

Claude Code

Claude Design

Job description

Chase is seeking a Senior Experience Design Associate in Plano, TX, to shape the user experience of our financial services products and services. You will lead hands-on design across the product lifecycle, collaborating with cross-functional teams to deliver inclusive, accessible, and innovative solutions for small business onboarding and digital account opening.

You will leverage AI-assisted tools and system thinking to align user needs with business goals, ensuring seamless experiences across