Senior Experience Designer — Financial Services

JPMorgan Chase & Co.; New York (NY); On-site; USD 110,000 - 170,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks an Experience Design Senior Associate to shape user experiences across our financial services products and services.

Collaborate with cross-functional teams to create inclusive, accessible designs that balance user needs with business goals. Leverage information architecture, storytelling, and data-driven insights to improve navigation, consistency, and overall satisfaction across web and mobile channels.

Qualifications

• 3+ years in a user experience design role focused on improving experiences with digital products and services.
• Proficient with industry-standard design tools such as Figma, Sketch, or Adobe Creative Suite.
• Experience designing and optimizing user experiences across web, mobile, and other digital channels.
• Knowledge of inclusive design principles, accessibility guidelines, and assistive technologies.

Responsibilities

• Design and develop elegant solutions to interaction problems while ensuring consistency across products and platforms.
• Apply information architecture and storyboarding to create user-centric designs that improve navigation and findability.
• Conduct data-driven analyses to transform raw data into actionable design insights.
• Collaborate with cross-functional teams to incorporate inclusive design and accessibility guidelines.
• Iterate designs based on user feedback and research insights to improve overall UX.
• Analyze market trends and user research to inform design decisions and support team strategy.

Skills

User experience design

Inclusive design

Data-driven design

Storytelling

Tools

Figma

Sketch

Adobe Creative Suite

Job description

JPMorgan Chase & Co. in New York seeks an Experience Design Senior Associate to shape user experiences across our financial services products and services.

Collaborate with cross-functional teams to create inclusive, accessible designs that balance user needs with business goals. Leverage information architecture, storytelling, and data-driven insights to improve navigation, consistency, and overall satisfaction across web and mobile channels.