Senior Experience Designer - FinTech UX & Inclusive Design

JPMorganChase; Plano (TX); On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase in Plano, TX is seeking an experienced Experience Design Senior Associate to shape user experiences across products and services. You will collaborate across teams to craft inclusive, accessible designs and communicate decisions through compelling storytelling and decks.

The role emphasizes crafting UI-forward, polished digital experiences, leveraging your knowledge of design systems, information architecture, and data-informed decisions to support business goals.

Qualifications

• 3+ years in a UX design role focused on digital products.

Responsibilities

• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices and design system standards.
• Apply advanced knowledge of information architecture and storyboarding to create user‑centric designs that enhance navigation, findability, and overall user satisfaction.
• Conduct data‑driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision‑making.
• Collaborate with cross‑functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users.
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings.
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking.
• Create and maintain reusable UI components in Figma (variants/states) with clear documentation and handoff specs.
• Partner with engineering through implementation and perform design QA to ensure shipped UI matches intent.

Skills

UX design

User research

Accessible design

Storytelling

Cross-functional

Tools

Figma

Sketch

Adobe Creative Suite

Job description

JPMorgan Chase in Plano, TX is seeking an experienced Experience Design Senior Associate to shape user experiences across products and services. You will collaborate across teams to craft inclusive, accessible designs and communicate decisions through compelling storytelling and decks.

The role emphasizes crafting UI-forward, polished digital experiences, leveraging your knowledge of design systems, information architecture, and data-informed decisions to support business goals.