Senior Experience Designer: FinTech UI & IA Lead

JPMorgan Chase; Plano (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase in Plano, TX is seeking an Experience Design Senior Associate in the Agentic team to shape user experiences across web and mobile products. You will collaborate with cross-functional teams, apply inclusive design, and tell design stories to stakeholders while aligning user needs with business goals.

You will design elegant, accessible interfaces, maintain reusable UI components in Figma, and work closely with engineering to ensure the shipped UI matches intent.

Qualifications

• 3+ years in a user experience design or equivalent role dedicated to improving experiences with digital products and services.
• Proven ability to create visually appealing and functional designs using industry-standard tools (e.g., Figma, Sketch, or Adobe Creative Suite).
• Demonstrated experience in designing and optimizing user experiences across multiple platforms, including web, mobile, and other digital channels.
• Previous experience interpreting complex data and transforming it into actionable insights for informed decision-making.
• Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies, with a history of creating accessible and inclusive digital experiences.
• Portfolio demonstrating strong UI craft and polished final UI.

Responsibilities

• Design and develop elegant solutions to specific interaction problems and ensure consistency across multiple products and platforms while adhering to industry best practices and design system standards.
• Apply advanced knowledge of information architecture and storyboarding to create user-centric designs that enhance navigation, findability, and overall user satisfaction.
• Conduct data-driven analyses to inform design decisions and use data to transform raw information into valuable insights to inform decision-making.
• Collaborate with cross-functional teams to incorporate inclusive design principles and accessibility guidelines to ensure our products and services cater to a diverse range of users.
• Operate with an iterative design mindset and incorporate user feedback and insights to continuously improve the overall user experience of our offerings.
• Assist in the analysis of market trends, user research studies, and user behavior analyses to inform design decisions and contribute to the team's strategic thinking.
• Create and maintain reusable UI components in Figma (variants/states) with clear documentation and handoff specs.
• Partner with engineering through implementation and perform design QA to ensure shipped UI matches intent.

Skills

UX design

UI craft

Data-driven design

Tools

Figma

Sketch

Adobe Creative Suite

Job description

JPMorgan Chase in Plano, TX is seeking an Experience Design Senior Associate in the Agentic team to shape user experiences across web and mobile products. You will collaborate with cross-functional teams, apply inclusive design, and tell design stories to stakeholders while aligning user needs with business goals.

You will design elegant, accessible interfaces, maintain reusable UI components in Figma, and work closely with engineering to ensure the shipped UI matches intent.