Senior Experience Designer — AI-Driven UX Leadership

1000 Kyndryl, Inc.; United States; Hybrid; USD 115,000 - 219,000; Full time

Benefits offered by this job

Discretionary bonus program

Medical and dental coverage

Retirement benefits

Paid leave

Paid time off

Job summary

Kyndryl is seeking an Experience Designer to craft immersive experiences across environments, events, and interactions, guiding discovery, ideation, prototyping and testing with clients and technical teams.

You will lead design initiatives on AI-centered projects, balance business goals with user needs, and mentor design teams while championing human-centered and ethical AI practice.

This hybrid role requires travel up to 40% and collaboration across enterprise engagements.

Qualifications

• Human-centered design methods and mindset are essential.
• Ability to conduct and apply insights from user research.
• Demonstrated experience guiding design from discovery to testing.

Responsibilities

• Lead design initiatives across multiple projects with client objectives in mind.
• Develop strong client relationships and act as trusted design advisor.
• Balance creative ideas with technical feasibility in collaboration with engineering teams.
• Own the design process from discovery through prototyping and testing.

Skills

Human-Centered Design

Co-Creation

Storytelling

User Research

Prototyping

Visual Communication

AI and Data Ethics

Education

Bachelor’s Degree or equivalent portfolio

MDM, MDes, MFA, dMBA, or equivalent

Job description

Kyndryl is seeking an Experience Designer to craft immersive experiences across environments, events, and interactions, guiding discovery, ideation, prototyping and testing with clients and technical teams.

You will lead design initiatives on AI-centered projects, balance business goals with user needs, and mentor design teams while championing human-centered and ethical AI practice.

This hybrid role requires travel up to 40% and collaboration across enterprise engagements.