Remote Experience Design Director

Hobbsnews; Northern (KY); Hybrid; USD 144,000 - 273,000; Full time

Benefits offered by this job

Discretionary bonus

Benefits package

Job summary

Kyndryl is seeking an Associate Director of Experience Design for Kyndryl Vital US to lead the design vision for complex client projects, ensuring alignment with customer business goals and integration into broader technology strategies.

You will mentor junior designers, build strong relationships with senior stakeholders, and promote design thinking across the organization while prioritizing responsible AI and human-in-the-loop practices.

Qualifications

• Deep understanding of human-centered design methods and mindset.
• Ability to align stakeholders through workshops and collaborative sessions.
• Clear and compelling storytelling abilities.
• Experience designing and conducting generative and evaluative user research.
• Ability to create context-appropriate, low-to-high fidelity prototypes.
• Expertise in information design and visual communication.
• Experience applying AI ethically in design work.

Skills

Human-Centered Design

Co-Creation

Storytelling

User Research

Prototyping

Visual Communication

AI and Data Ethics

Education

Bachelor’s Degree or equivalent portfolio

MDM, MDes, MFA, dMBA or equivalent

Tools

AI tools

Job description

Kyndryl is seeking an Associate Director of Experience Design for Kyndryl Vital US to lead the design vision for complex client projects, ensuring alignment with customer business goals and integration into broader technology strategies.

You will mentor junior designers, build strong relationships with senior stakeholders, and promote design thinking across the organization while prioritizing responsible AI and human-in-the-loop practices.