AI UX Designer — Human-Centered, Co-Creation Lead

Kyndryl Inc.; Dallas, Northern (TX, KY); Hybrid; USD 63,000 - 114,000; Full time

Job summary

Kyndryl is seeking an AI UX Designer to lead design activities that connect insight, imagination, and execution for the next era of computing. You won’t just build interfaces; you’ll define mental models and interaction patterns enabling humans to collaborate with autonomous agents.

You will humanize complex intelligence, choreograph collaborative loops with cross-functional teams, and advocate inclusive evolution across the design lifecycle from discovery to delivery.

Qualifications

• UX/experience design with a strong portfolio of enterprise projects.
• Deep understanding of user-centered design and usability testing.
• Experience with AI, agentic UX and data-driven design preferred.

Responsibilities

• Lead user research to uncover pain points in human-AI interaction.
• Design non-deterministic UI patterns to handle AI latency and errors.
• Facilitate co-creation sessions and usability tests with clients.
• Collaborate with developers and product managers to translate research into delivery.
• Advocate for inclusive and accessible AI experiences.

Skills

UX design

User-centered design

Usability testing

Facilitation

AI/agentic AI UX

Figma

Sketch

Prototyping

Communication in English

Tools

Figma

Sketch

MiroAI

Adobe Firefly

Lovable

Job description

Kyndryl is seeking an AI UX Designer to lead design activities that connect insight, imagination, and execution for the next era of computing. You won’t just build interfaces; you’ll define mental models and interaction patterns enabling humans to collaborate with autonomous agents.

You will humanize complex intelligence, choreograph collaborative loops with cross-functional teams, and advocate inclusive evolution across the design lifecycle from discovery to delivery.