Senior Executive Support Strategist (Remote)

Delegate Solutions; Wilmington (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

PTO

401(k)

Short-Term Disability

Long-Term Disability

Supplemental Life Insurance

100% Work From Home

Job summary

Delegate Solutions is seeking a seasoned Strategist to manage a portfolio of client relationships and collaborate with an Implementer to strengthen executive support systems in a fully remote US-based role.

You will identify opportunities to improve delegation, organization, and workflows, leveraging AI and automation to boost efficiency, coordinate projects, and ensure timely, high-quality results for senior leaders.

Qualifications

• 3+ years of experience in executive support, operations, project management, client success, or similar role.
• Experience supporting executives, business owners, or senior leaders.
• Experience managing multiple priorities, projects, or stakeholders.
• Demonstrated ability to identify problems, recommend solutions, and move work forward independently.
• Experience with process improvement, workflow development, project coordination, or operational support.
• Exceptional written and verbal communication skills.
• Strong critical thinking, organization, and time-management skills.
• Ability to confidently communicate with senior-level clients.
• Strong technology aptitude and ability to quickly learn new systems.
• Experience working in a remote/virtual environment.
• Proficiency with Microsoft 365 and/or Google Workspace.
• Reliable high-speed internet and appropriate home-office equipment.
• Availability Monday–Friday, 9 AM–5 PM ET.

Responsibilities

• Serve as a trusted, proactive executive support partner to business owners and executives.
• Lead weekly client calls to review delegated work, support priorities, upcoming needs, and follow-through.
• Create and maintain client Action Plans and translate executive support needs into clear, actionable priorities.
• Partner with the Implementer to plan, delegate, and coordinate client work.
• Proactively identify pain points, bottlenecks, and opportunities to create greater leverage for the executive.
• Design and improve executive support systems, processes, and workflows that save clients time and reduce unnecessary work.
• Look for opportunities to leverage AI, automation, and technology to improve efficiency.
• Coordinate executive support projects, deadlines, recurring workflows, and delegated priorities.
• Anticipate upcoming needs and proactively recommend ways Delegate can provide greater support.
• Monitor client retainer usage and ensure hours are being used strategically and efficiently.
• Communicate proactively with clients and teammates and address issues before they become problems.
• Ensure work is completed accurately, on time, and to Delegate’s standards.
• Execute administrative and project-based work when appropriate, including calendar and inbox management, scheduling, research, travel logistics, communications, and other executive support.
• Maintain client documentation, systems, and processes.
• Represent Delegate Solutions’ brand and values in every client interaction.

Skills

Executive support

Project coordination

Client success

Process improvement

Time management

Written communication

Verbal communication

Remote work experience

Microsoft 365

Google Workspace

Tools

Asana

ClickUp

AI tools

Job description

Delegate Solutions is seeking a seasoned Strategist to manage a portfolio of client relationships and collaborate with an Implementer to strengthen executive support systems in a fully remote US-based role.

You will identify opportunities to improve delegation, organization, and workflows, leveraging AI and automation to boost efficiency, coordinate projects, and ensure timely, high-quality results for senior leaders.