Senior Executive Assistant, Global Operations

Bank of America; Minnesota; On-site; USD 70,000 - 120,000; Full time

Job summary

Bank of America is seeking an Executive Assistant to provide confidential administrative support to the SSFO Executive in Global Operations. The role emphasizes calendar management, travel planning, expense processing, and coordinating meetings and events with tact and professionalism.

You will engage with leaders across Finance, HR and Technology, prepare reports and minutes, and ensure smooth operations during high‑pressure periods. A strong, discreet communicator is essential.

Qualifications

• 3+ years of experience providing administrative support at the senior management level.
• Experience in Global Technology & Operations or Consumer, Small Business & Wealth Management Operations.
• Thorough knowledge of Bank of America systems including Concur, Ariba/eRequest, Corporate travel services, my facilities, visitor access system.
• Experience navigating a highly matrixed environment.

Responsibilities

• Communicates with executives and line management to gather and convey relevant information.
• Answers manager's phone line, documenting accurate messages and handling calls with appropriate judgment.
• Proactively manages the calendar of multiple stakeholders, resolving conflicts professionally.
• Manages travel planning and expenses, coordinating schedules for executives.
• Prepares meeting minutes and related documents, using strong written and oral skills.
• Liaises with outside groups to coordinate events where the executive is a chair/director.
• Engages in high-level client contact and handles sensitive information with diplomacy.
• Heavy calendar management for internal and external meetings with proper documentation.

Skills

Senior management support

Matrixed environment

Calendar management

Travel coordination

Effective communication

Tools

Concur

Ariba/eRequest

Job description

Bank of America is seeking an Executive Assistant to provide confidential administrative support to the SSFO Executive in Global Operations. The role emphasizes calendar management, travel planning, expense processing, and coordinating meetings and events with tact and professionalism.

You will engage with leaders across Finance, HR and Technology, prepare reports and minutes, and ensure smooth operations during high‑pressure periods. A strong, discreet communicator is essential.