Senior EV Service Technician — Remote & HV/LV Diagnostics

Ativesite; Scottsdale (AZ); On-site; USD 46,000 - 63,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

Paid time off

Paid holidays

Paid sick leave

401(k) retirement plan

Equity program and discretionary cash?

Job summary

Lucid Motors in the United States is seeking a Sr. Service Technician with a proven background in diagnosis, maintenance and repair of Battery Electric Vehicles. You will work on HV systems, powertrains, and documentation procedures in a fast-paced service environment.

You will train other technicians, collaborate with field engineering, and maintain a high level of knowledge across EV systems. A valid driver’s license, ASE certifications, and EPA 609 are required; CPR training post hire is

Qualifications

• 4+ years of experience as a Service Technician or Diagnosis Technician.
• ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) - (Required)
• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
• Experience in luxury automobile repair environments
• Customer facing experience exhibiting excellent written and verbal communication skills
• Proficient in Microsoft Office as well as learn proprietary DMS software
• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Responsibilities

• Confidently repair electro-mechanical issues and perform diagnostics
• Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed
• Other duties as assigned

Skills

HV systems knowledge

Electrical vehicle systems

Customer facing skills

Communication skills

Diagnostics experience

Problem solving

Team collaboration

Tools

DMS software

Microsoft Office

Job description

Lucid Motors in the United States is seeking a Sr. Service Technician with a proven background in diagnosis, maintenance and repair of Battery Electric Vehicles. You will work on HV systems, powertrains, and documentation procedures in a fast-paced service environment.

You will train other technicians, collaborate with field engineering, and maintain a high level of knowledge across EV systems. A valid driver’s license, ASE certifications, and EPA 609 are required; CPR training post hire is