Senior EV Service Technician – HV/LV Expert (Remote)

Lucid Motors

Scottsdale (AZ)

Remote

USD 46,000 - 63,000

Full time

11 days ago

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Job summary

Lucid Motors is seeking a Sr. Service Technician to diagnose, repair, and maintain BEV systems at our Scottsdale service centers. You will train junior technicians, handle HV/LV system diagnostics, and ensure accurate repair documentation.

A strong emphasis on safety, quality, and customer experience is required. Qualifications include 4+ years in service/diagnosis roles, ASE certifications, EPA 609, and a valid license. Occasional travel and CPR training post‑hire are part of the role.

Qualifications

  • 4+ years of experience as a Service Technician or Diagnosis Technician
  • ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) - (Required)
  • Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
  • Experience in luxury automobile repair environments
  • Customer facing experience exhibiting excellent written and verbal communication skills
  • Proficient in Microsoft Office as well as learn proprietary DMS software
  • Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
  • EPA 609 Certification
  • Willingness to complete Lucid provided CPR training post hire
  • Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Responsibilities

  • Confidently repair electro-mechanical issues and perform diagnostics
  • Train and assist Associate Service Technicians and Service Technicians with HV systems, electrical vehicle powertrains, repair procedures, etc.
  • Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
  • Ability to problem-solve both Technical and Process-flow issues. SME (Subject Matter Expert) in at least 1-2 major repair categories
  • Follow correct repair order documentation procedures, i.e. The Three C's
  • Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
  • Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
  • Demonstrate attention to detail and passion for creating positive client experiences
  • Ability to work remotely and support mobile service team as needed
  • Other duties as assigned

Skills

Customer facing experience
Written and verbal communication

Education

ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS)
EPA 609 Certification

Tools

DMS software
Microsoft Office

Job description

Lucid Motors is seeking a Sr. Service Technician to diagnose, repair, and maintain BEV systems at our Scottsdale service centers. You will train junior technicians, handle HV/LV system diagnostics, and ensure accurate repair documentation.

A strong emphasis on safety, quality, and customer experience is required. Qualifications include 4+ years in service/diagnosis roles, ASE certifications, EPA 609, and a valid license. Occasional travel and CPR training post‑hire are part of the role.

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