Senior EV Service Lab Technician

Rivian; Irvine (CA); On-site; USD 45,000 - 77,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan

Employee Stock Purchase Program

Paid vacation

Paid sick leave

Job summary

Rivian is seeking an experienced Automotive Technician to support service publication creation, validate repair procedures, and improve field service efficiency for our EV lineup. The role involves collaborating with Service Engineering, Field Service, and Training teams to drive safe, high-quality repairs in a dynamic startup environment.

Ideal candidates have 5+ years of automotive experience, 4+ years in EVs, and a valid driver's license.

Qualifications

• Automotive Technician degree or equivalent experience.
• 5+ years automotive experience.
• 4+ years EV experience.
• OEM Certified Master Technician is a plus.
• OEM Specific Technician Training is a plus.
• Must possess a valid driver’s license.
• Ability to drive non-commercial truck and trailer.
• Ability to travel up to 75%.
• Experience working in start-up environments.
• Knowledge of EV Powertrains and HV systems.
• Knowledge of Diagnostic paths and best practices.
• Strong written and communications skills.
• Strong organization skills with attention to detail.

Responsibilities

• Support creation of technical publications for service manuals (systems overview, parts, repair, labor, electrical, etc.).
• Validate repair procedures for accuracy (diagnosis, repair process, labor time, safety, etc.).
• Improve efficiency in service procedures without compromising quality and safety of the repair.
• Validate all service tooling prior to implementation to the field.
• Support campaigns and containment initiatives.
• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment.
• Support cost analyst impact on different serviceability methods and processes.
• Support cross functional teams and assist with pre-production vehicle builds.
• Provide ad hoc service support to the field to support the Service organization.
• Support and proactively collaborate with Service Engineering, Field Service, Technical Publications, Service Parts, and Service Training teams.
• Use 1st principals to collaborate, teach, and mentor other team members to constantly improve the Service organization.

Skills

Attention to detail

Communication skills

Valid driver’s license

Travel readiness

Startup experience

EV knowledge

Diagnostics knowledge

Team collaboration

Education

Automotive Technology/Technician Degree or equivalent experience

Job description

Rivian is seeking an experienced Automotive Technician to support service publication creation, validate repair procedures, and improve field service efficiency for our EV lineup. The role involves collaborating with Service Engineering, Field Service, and Training teams to drive safe, high-quality repairs in a dynamic startup environment.

Ideal candidates have 5+ years of automotive experience, 4+ years in EVs, and a valid driver's license.