Lead EV Service Lab Technician

Rivian Automotive; Hayward, Northern (CA, KY); Hybrid; USD 50,000 - 83,000; Full time

Job summary

Rivian is seeking an experienced automotive technician with EV expertise to join our Service Engineering team. You will help create and validate service publications, improve repair procedures, and collaborate across Service, Field, and Training teams in a dynamic startup-like environment.

Applicants should have 5+ years automotive experience, 4+ years EV experience, and the ability to travel up to 75%. A valid driver’s license and strong written communication are essential.

Qualifications

• Automotive Tech/Technician degree or equivalent experience.
• 5+ years automotive experience.
• 4+ years EV experience.
• OEM Certified Master Technician is a plus.
• Willingness to travel up to 75% and drive non-commercial vehicle.
• Strong written and communications skills.
• Knowledge of EV powertrains and HV systems.

Responsibilities

• Support creation of technical publications for all service manuals (systems overview, parts, repair, labor, electrical, etc.).
• Validate repair procedures for accuracy (diagnosis, repair process, labor time, safety, etc.).
• Improve efficiency in service procedures without compromising quality and safety of the repair.
• Validate all service tooling prior to implementation to the field.
• Support campaigns and containment initiatives.
• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment.
• Support cost analyst impact on different serviceability methods and processes.
• Support cross functional teams and assist with pre-production vehicle builds.
• Provide ad hoc service support to the field to support the Service organization.
• Support and proactively collaborate with Service Engineering, Field Service, Technical Publications, Service Parts, and Service Training teams.
• Use 1st principals to collaborate, teach, and mentor other team members to constantly improve the Service organization.

Skills

EV Experience

Automotive Experience

Driver's License

Strong Communication

Organization Skills

Startup Experience

Travel 75%

Powertrains/HV Knowledge

Diagnostics Knowledge

Written Communication

Education

Automotive Technology Degree or equivalent

Job description

Rivian is seeking an experienced automotive technician with EV expertise to join our Service Engineering team. You will help create and validate service publications, improve repair procedures, and collaborate across Service, Field, and Training teams in a dynamic startup-like environment.

Applicants should have 5+ years automotive experience, 4+ years EV experience, and the ability to travel up to 75%. A valid driver’s license and strong written communication are essential.