Senior EV Service Lab Specialist

Rivian; Hayward (CA); On-site; USD 75,000 - 125,000; Full time

Job summary

Rivian is seeking an experienced automotive service professional in California to support publication of service manuals, validate repair procedures, and improve field service efficiency. You will collaborate with Service Engineering, Field Service, and Technical Publications to ensure accurate, safe vehicle maintenance for EV powertrains and HV systems.

You will travel up to 75% as needed, support pre-production builds, and contribute to cost analyses and service tooling validation in a dynamic

Qualifications

• Automotive Technology/Technician degree or equivalent experience.
• 5+ years of automotive experience.
• 4+ years of EV experience.
• OEM Certified Master Technician is a plus.
• OEM Specific Technician Training is a plus.
• Ability to drive non-commercial truck and trailer.
• Ability to travel as needed (up to 75%).
• Must possess a valid driver's license.
• Experience working in startup environments.
• Knowledge of EV Powertrains and HV systems.
• Knowledge of Diagnostic paths and best practices.
• Strong written and communications skills.
• Strong organization skills with attention to detail.

Responsibilities

• Support creation of technical publications for all service manuals (systems overview, parts, repair, labor, electrical, etc.)
• Validate repair procedures for accuracy (diagnosis, repair process, labor time, safety, etc.)
• Improve efficiency in service procedures without compromising quality and safety of the repair
• Validate all service tooling prior to implementation to the field
• Support campaigns and containment initiatives
• Work with a collaborative attitude and team spirit in an ever-changing, dynamic environment
• Support cost analyst impact on different serviceability methods and processes
• Support cross functional teams and assist with pre-production vehicle builds
• Provide ad hoc service support to the field to support the Service organization
• Support and proactively collaborate with Service Engineering, Field Service, Technical Publications, Service Parts, and Service Training teams.
• Use 1st principals to collaborate, teach, and mentor other team members to constantly improve the Service organization.

Skills

5+ years automotive experience

4+ years EV experience

Strong written communication skills

Strong organization skills

Knowledge of EV powertrains and HVs

Knowledge of diagnostic paths and best

Ability to travel up to 75%

Education

Automotive Technology/Technician Degree or equivalent experience

Tools

OEM Certified Master Technician

OEM Specific Technician Training

Job description

Rivian is seeking an experienced automotive service professional in California to support publication of service manuals, validate repair procedures, and improve field service efficiency. You will collaborate with Service Engineering, Field Service, and Technical Publications to ensure accurate, safe vehicle maintenance for EV powertrains and HV systems.

You will travel up to 75% as needed, support pre-production builds, and contribute to cost analyses and service tooling validation in a dynamic