Senior EV Field Service Lead

Rivian; Colma (CA); Ibrido; USD 56.000 - 94.000; Tempo pieno

Descrizione del lavoro

Rivian in California (Bay Area) seeks an experienced Senior Field Service Technician to lead complex vehicle diagnostics in service centers and on remote sites. You will diagnose and repair high-voltage systems, mentor junior technicians, and drive continuous improvement across field operations.

This role blends center-based work with travel to remote locations or production plants, requiring strong leadership, teamwork, and hands-on expertise in diagnostics, repair, and documentation.

Competenze

• High School Diploma, GED, or recognized equivalency credential preferred.
• Graduation from an automotive repair school or vocational program preferred.
• Availability for a standard 40-hour workweek, including weekends, holidays, and shift variations.

Mansioni

• Perform bumper-to-bumper diagnostics, complex repairs, installations, and inspections in centers and field sites.
• Provide high-level diagnostic guidance and remote troubleshooting as needed.
• Coach, mentor, and train junior technicians; lead cross-functional problem solving.
• Utilize diagnostic tools (PICO-Scope, PCAN, Kavaser Memorator, breakout boxes) for HV and network faults.
• Drive quality, standardization, and continuous improvement in repair workflows.
• Oversee parts operations, ordering, receiving, inventory, and billing as needed.
• Produce documentation and provide root-cause analysis to engineering and leadership.
• Engage professionally with customers, suppliers, and internal teams during escalations.

Conoscenze

Leadership

Mentoring

Team coordination

Problem solving

Communication

Willingness to travel

Formazione

High School Diploma or GED

Automotive repair school certification

Strumenti

PICO-Scope

PCAN

Kavaser Memorator

breakout boxes

Descrizione del lavoro

Rivian in California (Bay Area) seeks an experienced Senior Field Service Technician to lead complex vehicle diagnostics in service centers and on remote sites. You will diagnose and repair high-voltage systems, mentor junior technicians, and drive continuous improvement across field operations.

This role blends center-based work with travel to remote locations or production plants, requiring strong leadership, teamwork, and hands-on expertise in diagnostics, repair, and documentation.