Senior EV Field Service Technician - HV Diagnostics Lead

Rivian Automotive; North Las Vegas (NV); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Paid vacation

Medical, dental, vision insurance

401(k) Plan

Employee Stock Purchase Program

Long-term disability

Job summary

Rivian Automotive in Nevada seeks a Senior Field Service Technician to lead complex vehicle repairs and field operations. You will diagnose, repair, and test vehicles at service centers and on remote sites, mentoring junior staff and driving continuous improvement.

Travel to production plants may be required, with emphasis on safety and high-quality outcomes. The role emphasizes high-voltage diagnostics, cross-functional collaboration, and professional interactions with customers and partners,

Qualifications

• 5–8+ years automotive repair experience preferred.
• 3–8+ years with High Voltage systems experience preferred.
• Leadership or supervisory experience preferred.

Responsibilities

• Perform bumper-to-bumper diagnostics, complex repairs, and inspections at service centers and field sites.
• Provide high-level diagnostic guidance and remote troubleshooting for field teams.
• Coach, mentor and train junior technicians and partners.
• Utilize specialized diagnostic tools to resolve HV and network faults.
• Lead continuous improvement and standardize repair workflows.
• Oversee complex parts operations, inventory, and billing; produce detailed reports.
• Interact professionally with customers, suppliers, and internal teams during escalations.

Skills

Advanced Diagnostics

HV Systems

Leadership

Remote Troubleshooting

Documentation & Feedback

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout Boxes

Job description

Rivian Automotive in Nevada seeks a Senior Field Service Technician to lead complex vehicle repairs and field operations. You will diagnose, repair, and test vehicles at service centers and on remote sites, mentoring junior staff and driving continuous improvement.

Travel to production plants may be required, with emphasis on safety and high-quality outcomes. The role emphasizes high-voltage diagnostics, cross-functional collaboration, and professional interactions with customers and partners,