Senior EV Field Service Leader — HV & Diagnostics

Rivian Automotive; Belgrade (MT); Vor Ort; USD 60.000 - 114.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) plan

Employee stock purchase program

Paid time off

Zusammenfassung

Rivian seeks an experienced Senior Field Service Technician to lead and perform complex diagnostics and repairs at service centers and in the field. You will mentor junior technicians, drive continuous improvement, and tackle high-voltage and network issues using advanced tools.

Based primarily at a service center with potential remote work, travel to remote locations or production plants may occur as needed. Strong leadership and diagnostic expertise are essential for success.

Qualifikationen

• High school diploma or equivalent
• Graduation from automotive repair program preferred
• Valid driver’s license with clean record
• Ability to travel to regional locations or production plants as needed

Aufgaben

• Perform bumper-to-bumper diagnostics and repairs at service centers and in field sites.
• Provide high-level diagnostic guidance and remote troubleshooting.
• Coach and mentor junior technicians; lead problem-solving across teams.
• Utilize diagnostic tools to resolve HV and LV faults.
• Ensure repair quality through road tests and standardization.
• Oversee parts operations and documentation feedback to engineering.
• Interact with customers, suppliers and internal teams during escalations.

Kenntnisse

Diagnostics leadership

Team mentorship

Remote diagnostics

Electrical system diagnostics

High voltage awareness

Windows/Mac familiarity

Ausbildung

Automotive repair certification

State mechanic certification

High School Diploma

Tools

PICO-Scope

PCAN

Kavaser Memorator

Breakout boxes

Jobbeschreibung

Rivian seeks an experienced Senior Field Service Technician to lead and perform complex diagnostics and repairs at service centers and in the field. You will mentor junior technicians, drive continuous improvement, and tackle high-voltage and network issues using advanced tools.

Based primarily at a service center with potential remote work, travel to remote locations or production plants may occur as needed. Strong leadership and diagnostic expertise are essential for success.