Senior Estimator & PM - Customer Solutions Lead

Oldcastle BuildingEnvelope; Los Angeles (CA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive benefits

PTO & holidays

Job summary

Oldcastle BuildingEnvelope is seeking a Sales Solutions Specialist III to act as the primary contact for a select group of customers, driving account growth and satisfaction. You will liaise between customers and CRL internal teams to ensure needs are met, manage orders and quotes, and support the sales team in achieving targets.

The role emphasizes technical product knowledge, accurate pricing, and timely responses, with a pay range documented and benefits aligned to a customer-centric,

Qualifications

• Customer service excellence and strong communication skills.
• Ability to manage orders, quotes, and inquiries with accurate documentation.
• Experience with ERP/CRM systems and price quoting processes.

Responsibilities

• Deliver world-class customer service and manage orders, quotes, and inquiry response times.
• Serve as liaison between customers and internal CRL departments to ensure needs are met.
• Provide accurate quotations and meet SLA for quote turnaround.

Skills

Customer service

Account management

Quotations

Negotiation

ERP/CRM

Education

High School diploma

Associate degree preferred

Tools

ERP

CRM system

Job description

Oldcastle BuildingEnvelope is seeking a Sales Solutions Specialist III to act as the primary contact for a select group of customers, driving account growth and satisfaction. You will liaise between customers and CRL internal teams to ensure needs are met, manage orders and quotes, and support the sales team in achieving targets.

The role emphasizes technical product knowledge, accurate pricing, and timely responses, with a pay range documented and benefits aligned to a customer-centric,