Senior ERP Applications & Systems Analyst — Healthcare IT

C999 UMass Memorial Health Care, Inc.

Worcester (MA)

On-site

USD 72,000 - 129,000

Full time

5 days ago

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Benefits offered by this job

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Job summary

UMass Memorial Health in Worcester, MA is seeking a skilled professional to lead the selection, development, implementation, testing, documentation, maintenance, and adoption of application software to meet clinical or business information system needs.

You will collaborate with operational staff and vendors, manage projects and meetings, provide upgrade and support processes, and mentor teammates while maintaining focus on patient care and system reliability.

Qualifications

3 years experience with enterprise platforms (EHRs/ITSM/ERPs).
Strong problem solving, time management and communication skills.
Ability to work independently with minimal oversight.
Ability to mentor less experienced teammates.
Ability to lead meetings and communicate with all users.

Responsibilities

Leads project and meeting management, escalating issues with proposed solutions.
Engages stakeholders and subject matter experts to design and configure features.
Evaluates products and supports application upgrades and testing.
Investigates issues and performs ticket triage and resolution.
Collaborates on configuration, documentation and training materials.