Senior Epicor ERP: Functional & Technical Support (Remote)

SmartRecruiters, Inc.; Jersey City (NJ); Remote; USD 90,000 - 130,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an Epicor Functional & Technical Support expert for remote USA-based, long-term engagements. The role covers end-to-end ERP support, upgrades, customizations, and reporting across Finance, Manufacturing, Distribution, and more.

You will work with IT and business teams to resolve issues and drive process improvements. The ideal candidate has extensive Epicor experience, strong development skills in .NET, and a proven track record with BAQs, BPMs, dashboards and

Qualifications

• Extensive hands-on Epicor ERP / Epicor Kinetic experience.
• Strong mix of functional and technical Epicor expertise.
• Experience in manufacturing or service-oriented orgs.
• Proficient Epicor configuration, customization, implementation and production support.
• Experience with Epicor BAQ, BPM, BAM, Dashboards and Business Processes.
• Experience with Crystal Reports and/or SSRS.
• Experience with .NET, C#, VB.NET or related development technologies.
• Experience with Epicor integrations and APIs.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder-management skills.

Responsibilities

• Provide L2/L3 functional and technical support for Epicor ERP environments.
• Troubleshoot ERP issues and identify root causes.
• Configure and optimize Epicor modules for Finance, Manufacturing, Distribution, Sales, Purchasing, Inventory, Engineering, Scheduling, MRP, and Order Management.
• Analyze business processes and identify improvement opportunities.
• Support post-implementation stabilization and ongoing ERP enhancements.
• Collaborate with IT and business teams to resolve app, integration, performance, and data issues.
• Participate in new Epicor implementations, upgrades, migrations, and rollouts.
• Analyze, design, configure, develop, test, and deploy Epicor solutions.
• Support upgrades across Epicor versions including Epicor 9, 10.x and Kinetic/11.
• Develop technical specs and implementation documentation.
• Provide user training and knowledge transfer.
• Develop and maintain Epicor customizations; COE BPMs, BAQs, BAMs and dashboards.

Tools

Epicor ERP

Service Connect

SSIS

C# / VB.NET

Crystal Reports

SSRS

SQL Server

Job description

SmartRecruiters, Inc. is seeking an Epicor Functional & Technical Support expert for remote USA-based, long-term engagements. The role covers end-to-end ERP support, upgrades, customizations, and reporting across Finance, Manufacturing, Distribution, and more.

You will work with IT and business teams to resolve issues and drive process improvements. The ideal candidate has extensive Epicor experience, strong development skills in .NET, and a proven track record with BAQs, BPMs, dashboards and