Remote Epicor ERP Specialist - Functional & Technical Support

ERPMark Inc; United States; Remote; USD 120,000 - 160,000; Full time

Job summary

ERPMark Inc. is seeking an experienced Epicor ERP Functional & Technical Support professional to work remotely in the USA. The role involves L2/L3 support across Epicor modules, troubleshooting, and optimization for Finance, Manufacturing, Distribution, and more.

You will also participate in Epicor implementations, upgrades, customizations, reporting, and integrations using REST APIs, Service Connect, SSIS, and .NET technologies. Strong SQL, BAQ, BPM, BAM and dashboard experience highly valued.

Qualifications

• Hands-on Epicor ERP/Kinetic experience.
• Strong functional and technical Epicor expertise.
• Experience supporting manufacturing or service-oriented organizations.
• Experience with Epicor configuration, customization, implementation and production support.
• Experience with Epicor BAQ, BPM, BAM, Dashboards and Business Processes.
• Strong SQL/database experience.
• Experience with Crystal Reports and/or SSRS.
• Experience with .NET/C# and related development technologies.
• Experience with Epicor integrations and APIs.
• Strong analytical and problem-solving skills.

Responsibilities

• Provide L2/L3 functional and technical support for Epicor ERP environments.
• Troubleshoot day-to-day ERP issues and identify root causes.
• Configure and optimize Epicor modules supporting Finance, Manufacturing, Distribution, Sales, Purchasing, Inventory, Engineering, Scheduling, MRP, and Order Management.
• Analyze existing business processes and identify opportunities for process improvement.
• Support post-implementation stabilization and ongoing ERP enhancements.
• Collaborate with IT and business teams to resolve application, integration, performance, and data issues.
• Participate in new Epicor implementations, upgrades, migrations, and rollouts.
• Analyze, design, configure, develop, test, and deploy Epicor solutions.
• Support upgrades across Epicor versions, including Epicor 9, 10.x and Kinetic/11.
• Support system conversions and legacy ERP modernization initiatives.
• Develop technical specifications and implementation documentation.
• Provide user training and knowledge transfer.

Skills

Epicor ERP

Epicor Kinetic

SQL experience

Crystal Reports

SSRS reports

C#/.NET

APIs integration

Project management

Communication

SDLC

Tools

Service Connect

REST APIs

SSIS

Crystal Reports tooling

Dashboards

SQL Server

Job description

ERPMark Inc. is seeking an experienced Epicor ERP Functional & Technical Support professional to work remotely in the USA. The role involves L2/L3 support across Epicor modules, troubleshooting, and optimization for Finance, Manufacturing, Distribution, and more.

You will also participate in Epicor implementations, upgrades, customizations, reporting, and integrations using REST APIs, Service Connect, SSIS, and .NET technologies. Strong SQL, BAQ, BPM, BAM and dashboard experience highly valued.