Senior Epic Applications & IS Lead

Joveo Inc; Farmers Branch (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

Joveo Inc in Farmers Branch, TX seeks an Information Services Lead to coordinate enterprise content and oversee applications support, incidents, changes, and problem management across the focused area. This senior role requires self-starting initiative and cross-team collaboration.

You will mentor analysts, drive process improvements, and ensure compliance with Epic systems standards. Strong communication and project leadership are essential to delivering high-quality outcomes.

Qualifications

• Degree preferred with focus in healthcare, business, or information systems
• Ability to present complex data in meaningful method (charts/graphs)
• Ability to adjust to and implement change
• Problem solving skills
• Multitasking skills
• Proficient in Microsoft applications (Word, Excel, PowerPoint)
• Excellent customer service and communication skills
• Strong organizational skills to manage multiple priorities

Responsibilities

• Acts as primary representation in implementation phases (build/config/test/go-live) and provides escalation for focus area
• Leads team to deliver high-quality outcomes and ensure adherence to quality standards
• Demonstrates expert application understanding to meet customer goals and set standards
• Prepares clear status reports and coordinates information across stakeholders
• Leads process and requirements analysis on complex projects
• Develops client relationships to identify new opportunities for the Portfolio team
• Mentors analysts and facilitates cross-training across the team
• Maintains expert knowledge of Epic (Nova release notes, User Forum, Galaxy)
• Independently analyzes, designs, and configures applications and communicates complex designs

Skills

Leadership

Project management

Communication

Multitasking

Teamwork

Education

Bachelor’s or Associate degree

Tools

Epic

Excel

PowerPoint

Job description

Joveo Inc in Farmers Branch, TX seeks an Information Services Lead to coordinate enterprise content and oversee applications support, incidents, changes, and problem management across the focused area. This senior role requires self-starting initiative and cross-team collaboration.

You will mentor analysts, drive process improvements, and ensure compliance with Epic systems standards. Strong communication and project leadership are essential to delivering high-quality outcomes.