Senior Healthcare Applications Lead (Epic Expert)

Joveo Inc; Carrollton (TX); In loco; USD 110.000 - 150.000; Tempo pieno

Descrizione del lavoro

Joveo Inc seeks an Information Services Lead to coordinate and oversee content and efforts within the dedicated focus area. The role is senior, requiring minimal supervision and strong governance over incident, problem, request, and change management processes.

Responsibilities include leading implementation phases, mentoring Analysts, and ensuring consistent reporting. Travel may be required; a strong healthcare/IS background is preferred.

Competenze

• Must have adaptable data presentation and reporting abilities.
• Strong problem solving and multitasking skills required.
• Excellent written and verbal communication with stakeholders.

Mansioni

• Lead implementation phases including build, config, testing, go-live support.
• Provide oversight for incident, problem, request, and change management.
• Coordinate across IS teams to deliver high-quality outcomes.
• Mentor analysts and facilitate cross-training within the team.
• Communicate project status clearly to stakeholders.
• Ensure adherence to quality standards and processes.

Conoscenze

Problem Solving

Multitasking

Customer service

Communication skills

Organizational skills

Leadership

Teamwork

Formazione

Associates or Bachelor's degree in healthcare/business/IS

Strumenti

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Descrizione del lavoro

Joveo Inc seeks an Information Services Lead to coordinate and oversee content and efforts within the dedicated focus area. The role is senior, requiring minimal supervision and strong governance over incident, problem, request, and change management processes.

Responsibilities include leading implementation phases, mentoring Analysts, and ensuring consistent reporting. Travel may be required; a strong healthcare/IS background is preferred.