Senior Environmental Account Manager – Mid-Atlantic Growth

SGS North America Inc.; Annapolis (MD); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Paid vacation

Floating holidays

Sick time accrual

Job summary

SGS North America Inc. is seeking an Environmental Senior Account Manager to own profitable growth and customer relationships for SGS Environmental Services in the Mid-Atlantic region.

You will develop new business, expand and retain accounts, and connect customers with environmental analytical services addressing contamination, water quality, and environmental risk. You will combine consultative selling, disciplined account management, responsive service, and technical collaboration to build

Qualifications

• Bachelor's degree in chemistry, biology, environmental science, or related field.
• At least five years of experience in technical sales, project management, customer service, or a related customer-facing role.
• Demonstrated ability to develop customer relationships, identify needs, and advance commercial opportunities.
• Strong written and verbal communication skills, including the ability to collaborate effectively with customers and cross-functional teams.
• Self-directed work style, sound commercial judgment, and the ability to prioritize resources and manage multiple opportunities.
• Strong critical-thinking and quantitative skills, with the ability to assess customer requirements, solve problems, and interpret business information.
• Advanced English-language proficiency.
• Proficiency in Microsoft Word, Excel, and Outlook.

Responsibilities

• Develop and execute a territory and account plan that prioritizes new business, customer retention, account expansion, and profitable revenue growth.
• Build and maintain a qualified pipeline through targeted prospecting, customer engagement, industry relationships, trade shows, and technical seminars.
• Lead discovery conversations, assess customer requirements, and align opportunities with SGS capabilities, capacity, and service expectations.
• Develop customer-specific value propositions and advance qualified opportunities through proposal, negotiation, and close.
• Manage a portfolio of existing customers, identify expansion opportunities, and serve as the customer advocate within SGS.
• Partner with Client Services, laboratory operations, technical experts, and other SGS business lines to coordinate solutions and deliver effective contract handoffs.
• Maintain accurate account, activity, opportunity, next-step, and forecast information in the CRM and report progress against agreed performance measures.
• Provide market and customer insights to support commercial plans, budgets, forecasts, sales materials, and service-development priorities.
• Represent SGS professionally and ethically in the marketplace while continuously strengthening selling skills, industry knowledge, and environmental services expertise.

Skills

Account management

Sales process

Customer relationships

Communication

CRM

Education

Bachelor's degree in chemistry, biology, environmental science, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

SGS North America Inc. is seeking an Environmental Senior Account Manager to own profitable growth and customer relationships for SGS Environmental Services in the Mid-Atlantic region.

You will develop new business, expand and retain accounts, and connect customers with environmental analytical services addressing contamination, water quality, and environmental risk. You will combine consultative selling, disciplined account management, responsive service, and technical collaboration to build