Senior Enterprise Talent Solutions Lead (Remote)

Randstad Enterprise; United States; Ibrido; USD 120.000 - 180.000; Tempo pieno

Vantaggi offerti da questo lavoro

Remote/Hybrid working from Hungary

Comprehensive benefits package

Career development paths

Team Building events

Descrizione del lavoro

Randstad Sourceright is seeking a Senior Talent Solution Delivery Specialist to act as a trusted advisor to our largest enterprise clients. You will manage the complete talent flow, drive program performance, and deliver high-quality talent solutions with measurable impact.

You will partner with client leadership, measure success against SLAs, provide market insights, and help scale programs across global accounts while collaborating with internal teams to ensure exceptional service delivery.

Competenze

• Master's degree/MBA or equivalent.
• Experience in HR Tech, RPO, staffing, or delivery management.
• Strong command of English with excellent communication and presentation skills.
• Proficient in MS Office, especially Excel and PowerPoint, with reporting tools.

Mansioni

• As part of the customer success team, you will be responsible for the success of our largest enterprise customers.
• You will measure the success of the customer based on funnels and proactively drive measures to improve client performance.
• You will be responsible for achieving the agreed SLA performance metrics and delivering high-quality candidates to our clients on time.
• You will advise clients on current market trends and help them execute and run successful programs.
• You will build and expand strong relationship networks both internally and across your client organizations.
• You participate in management meetings to discuss the status of your clients.
• You will execute prescribed internal client management activities according to established procedures.
• You will manage complex, non-standard user questions and issues, collaborating with team members to find solutions and providing advice on SLA requirements with friendly, responsive support.
• You will define KPIs, collect data from standard sources, and create accurate standard and complex ad-hoc reports and evaluations on technical support activities and service delivery.

Conoscenze

English proficiency

Communication skills

Presentation skills

Analytical reasoning

Collaboration

Formazione

Master's/MBA degree

Strumenti

MS Office

Excel

PowerPoint

Reporting tools

Client success platforms

Descrizione del lavoro

Randstad Sourceright is seeking a Senior Talent Solution Delivery Specialist to act as a trusted advisor to our largest enterprise clients. You will manage the complete talent flow, drive program performance, and deliver high-quality talent solutions with measurable impact.

You will partner with client leadership, measure success against SLAs, provide market insights, and help scale programs across global accounts while collaborating with internal teams to ensure exceptional service delivery.