Senior Enterprise Solutions Engineer – IT & DEX Architect

TeamViewer; Clearwater (FL); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Flexible PTO

Parental Leave

Paid holidays

Job summary

TeamViewer, a leading Digital Workplace platform, is hiring a Solutions Engineer to act as SME for IT and DEX portfolios. You will deliver compelling demos and workshops, lead discovery sessions, and design tailored solutions aligned with customer needs.

Expect collaboration across Sales, Product, and Engineering, and travel up to 30%. Ideal candidates have 5+ years in a related technical role, strong enterprise IT experience, APIs, scripting, virtualization, cloud skills, and a proven ability

Qualifications

• Bachelor's degree in CS/IS or equivalent practical experience.
• 5+ years in Solutions Engineering or related customer-facing technical role.
• Expertise in enterprise IT environments, endpoint and device management, remote connectivity, DEX platforms, and SaaS technologies.
• Hands-on experience with APIs, scripting, virtualization, cloud technologies, and security best practices.
• Ability to translate complex technical concepts into clear business outcomes for IT and executive stakeholders.
• Excellent communication, presentation, documentation, and relationship-building skills; willing to travel up to 30%.

Responsibilities

• Serve as SME on IT and DEX portfolio; deliver demos, workshops, and presentations to technical and executive audiences.
• Lead discovery sessions; design tailored solutions, proposals, SOWs, and technical docs.
• Drive POCs, POVs, and pilots with hands-on guidance; analyze outcomes and present recommendations.
• Partner with Sales throughout the customer lifecycle; support RFx responses and collaborate with Product, Engineering, and Customer Success.
• Stay current on industry trends and competitive IT/DEX solutions.

Skills

Communication

Presentation

Documentation

Relationship building

Travel readiness

Stakeholder management

Education

Bachelor's degree in Computer Science or Information Systems

Tools

RMM

ITSM

Asset Management

Observability

Job description

TeamViewer, a leading Digital Workplace platform, is hiring a Solutions Engineer to act as SME for IT and DEX portfolios. You will deliver compelling demos and workshops, lead discovery sessions, and design tailored solutions aligned with customer needs.

Expect collaboration across Sales, Product, and Engineering, and travel up to 30%. Ideal candidates have 5+ years in a related technical role, strong enterprise IT experience, APIs, scripting, virtualization, cloud skills, and a proven ability